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Extended Stay America - Los Angeles - Arcadia
- Hotels
- Arcadia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Beds do not have comforters or warm blankets. Staff could only provide cheap brown and thin blankets that provided minimal warmth and comfort. Not sure if it’s because of the pandemic but it put a damper on the overall experience.
Business response:
Thank you for evaluating your experience at our hotel. We are very sorry to know that your stay was overshadowed by the lack of warm blankets. We regret the inconvenience this caused. We will share your comments with the appropriate individuals to enhance our guest experience. We hope to serve you again in the future. Sincerely, Hotel Management
Extended Stay is Always the best stay. The staff at Extended Stay always take care of me. They have gone above and beyond to make me feel right at home. I cannot thank them enough for all that they do. Day or Night they are always there weather it be for things I may need such as toiletries or towels or just a friendly ear that listens to me when I’m down. I always know I’ll have the best stay at extended stay Arcadia.
Business response:
Matthew, it is always a pleasure to hear from our loyal guests and to know we are continually exceeding expectations. We are glad to know you enjoyed our courteous service. We appreciate your kind review and look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
They provide refrigerator, oven, microwave. But you should expect loud noise from refrigerator. That noise is 24 hour going on.
Business response:
Thank you for your review. We are sorry for the noisy refrigerator you had in your room and regret the inconvenience caused. We have asked our maintenance team to address it. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your perfect rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Lovely day's
Business response:
Isabel, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great time with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great stay! Patti and Selena are the best staff anybody could ever ask for. They made sure that everything went smoothly and always hooked it up with whatever I needed wether that be a coffee maker to last minute toiletries. I felt like I was in the best of hands and will definitely will return.
Business response:
Matthew, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us and were impressed by the service provided by Patti and Selena. We will be sure to share your compliments with them for taking good care of you. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
BAR-SETTING EXTENDED STAY This is by far, the best Extended-Stay location I've visited. The staff are very welcoming and reasonable. Other locations should aim to meet the standards that this hotel has set. Thank you for making us feel important; definitely returning to this location!
Business response:
Luis, thank you for staying at Extended Stay America and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We will be sure to share your compliments with our staff. We appreciate you sharing your feedback and look forward to seeing you on your next visit. Sincerely, Hotel Management
Business response:
We hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Arcadia
How is Extended Stay America - Los Angeles - Arcadia rated?
Extended Stay America - Los Angeles - Arcadia has a 4.3 star rating with 1,413 reviews.
When is Extended Stay America - Los Angeles - Arcadia open?
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.