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Extended Stay America - Los Angeles - Arcadia
- Hotels
- Arcadia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For the price they charge , its a lot for the condition. The shower was all damaged from the wall, toilet seat super loose . It needs maintenance work . 😒 i have been to other locations and this was ny far the worst one from this company. As well as the staff. I had a reservation and they changed it , and the girl was really rude and was not clear on where to go and got bothered by my simple questions .
Business response:
Thank you for choosing our hotel during your visit to this area. We appreciate your feedback, and we are sorry your stay was not the pleasant experience you deserve. Your feedback has been shared with our maintenance and front desk teams to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again. Sincerely, Hotel Management
Amazing room and complete suite experience; missing hairdryer- otherwise; ok . Need to be a little cleaner.
Business response:
Dear Rossa, thank you for sharing your nice comments regarding your stay with us at Extended Stay America. It's great to know you were happy with your suite and other areas of our hotel. We take pride in providing friendly service and homelike comforts for an enjoyable stay. Please know that we have kept in-room amenities at the front desk for cleanliness purposes and it is always available upon guest request. We appreciate your observation and look forward to welcoming you back again. Sincerely, Hotel Management
The property is a bit run down but in a nice area close to shopping and restaurants. The room was clean.
Friendly front desk staff
Business response:
Som, thank you for your heartwarming words; we sincerely appreciate the wonderful review! We will enjoy sharing your compliments with our front desk team. It will surely put a smile on their faces! We look forward to your next stay at Extended Stay America. Thank you again. Sincerely, Hotel Management
Carpets were not vacuumed
Business response:
Maria, thank you for your candid review. We apologize for the concerns you had due to the carpet in our hotel; thank you for bringing this to our attention. In the future, please know our front desk is always available to make the most of your visit. We would have loved to resolve this while you were here. Hopefully we will have the opportunity to make it up to you on a future visit. Thank you again. Sincerely, Hotel Management
Bathroom was very old
Business response:
Sonya, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Small bed People outside in the back all night But the place was ok i guess
Business response:
Luis, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. However, we regret your disappointment with the size of our bed. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Arcadia
How is Extended Stay America - Los Angeles - Arcadia rated?
Extended Stay America - Los Angeles - Arcadia has a 4.3 star rating with 1,444 reviews.
When is Extended Stay America - Los Angeles - Arcadia open?
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.