Extended Stay America - Los Angeles - Arcadia

Business response:

Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found our property comfortable and the staff friendly and professional. Thank you once more for being our guest and we look forward to seeing you in the future. Sincerely, Hotel Management 

Business response:

Jocelyn, thank you for reviewing your stay at Extended Stay America. We are glad you had an overall pleasant stay and liked having a well-equipped kitchen. Thank you once more for your feedback, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

We are glad you enjoyed your time at Extended Stay America. Thank you for your kind rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are glad to know you had a good time with us and that you were impressed with our ideal location. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Jerrie, thank you for staying with us and for sharing your experience. We are happy you had an overall good stay and that you liked our clean accommodations. However, we apologize for the difficulties you experienced with the shower in your room. We have shared your concerns with our maintenance team so that they can fix it immediately. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Francisco, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management 

Business response:

Thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management 

Business response:

Reggie, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is nice to know you found our accommodations comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management