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Extended Stay America - Los Angeles - Arcadia
- Hotels
- Arcadia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No ice machines I need to remember that this hotel chain does not provide ice machines.
Business response:
Michael, thank you for choosing Extended Stay America. Although from the rating it seems you had a pleasant time with us, we regret the inconvenience caused due to the ice machine. Please know, we have a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property. Thank you again for your feedback, we appreciate your business! Sincerely, Hotel Management
Price is great. Clean rooms and business.The staff member at check in was super friendly. Amenities are nice as well
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Kindness goes a long way. The hotel was nice and clean. The beds were very comfortable and it was very quiet in the hotel. I wasn't happy that the website indicated breakfast and that wasn't true. Another site said continental but it wasn't even that. It was called " Grab and Go". There wasn't anymore instant oatmeal and that is what I can eat because I'm Gluten Intolerant. There were hard granola bars. Not very tasty and muffin that I can't eat. If it's continental then where was the yogurt or fruit? I was upset and Patty t... read more
Business response:
Carrie, please accept our sincere apologies for the issues you encountered and regret the inconvenience it caused. We are sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. Ona positive note, we are glad to read you liked the comfort of our beds and the service provided by Patty. We wi... read more
第一次去住的时候，因为飞机晚点，给酒店打电话留住宿，结果一个胖小哥一直等到半夜。遗憾的是房间设备太旧，床上卫生不够干净。
Business response:
Thank you for choosing to stay with us. We are glad to read you had an overall pleasant visit. However, we are truly sorry that your suite was not in the spotless condition it should have been. We apologize that steps were missed in our inspection procedures and we can only assure you going forward that this has been addressed. We hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
It was easy to get to and rooms were spacious. Breakfast though needs donuts
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and liked the spaciousness of your suite. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Arcadia
How is Extended Stay America - Los Angeles - Arcadia rated?
Extended Stay America - Los Angeles - Arcadia has a 4.3 star rating with 1,397 reviews.
When is Extended Stay America - Los Angeles - Arcadia open?
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.