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Extended Stay America - Los Angeles - Arcadia
- Hotels
- Arcadia, CA
About this business
Location details
401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Its clean and big. The only thing is the water should be hotter and the staff should have face mask on. Elevators are slow the stairs is faster. Overall i give it a 3.9 star
Business response:
Thank you for choosing Extended Stay America. We are happy to know you had an overall pleasant stay with us and liked the spaciousness of our suite. However, we regret the issues you had. We have taken note of your concerns and will share it with the appropriate team members to improve our future guest's experiences. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Felt like you have your own little apartment In the surrounding area is very nice and quiet
Business response:
Reggie, thank you for the wonderful feedback! It is so nice to hear your suite felt like your own apartment. As an extended stay hotel, we do offer more 'apartment-like amenities' since many of our guests stay with us for weeks at a time and appreciate the comforts of home on the road. We are glad you enjoyed your stay, and we hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Great turn out from something bad During my stay here one night in particular stood out. And I was surprised at how the hotel handled the situation. One night my kitchen flooded. Water was everywhere. Come to find out that there was a plumber working on the room next to mine and somehow damaged by piping underneath my sink in the kitchen. I called the front desk filled them in. Within 2 minutes they were at my door assessing the situation. The immediately started cleaning up the water dry in the floor and working on the repa... read more
Business response:
Timothy, thank you for taking the time to write about your experience at Extended Stay America. We take great pride in delivering excellent service, so reviews like yours assure us that we are meeting that goal. Our staff is committed to making sure that our guests enjoy their stay, so thank you for appreciating their efforts. It is great when guests recognize their hard work. We are glad we were able to make up for the inconvenience. Thank you for recommending us to your friends and family, and we look forward to welcoming ... read more
Business response:
Ana, we are delighted you had a great stay at Extended Stay America. Thank you for the kind rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Very calm and peaceful area and room . Will book again
Business response:
Reggie, thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable stay, liked your comfortable suite, and our peaceful surroundings. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Thee Best Great place to stay will stay again. Staff is also great
Business response:
It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. We are glad you enjoyed your stay, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
We hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Business response:
Mondana, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
Large room. Comfortable beds. Kitchen if needed. Very good for price.
Business response:
Donna, thank you for choosing Extended Stay America. It's a pleasure to know you liked our comfortable, spacious suite as well as our affordable rates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Arcadia
How is Extended Stay America - Los Angeles - Arcadia rated?
Extended Stay America - Los Angeles - Arcadia has a 3.5 star rating with 2,545 reviews.
When is Extended Stay America - Los Angeles - Arcadia open?
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.