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Extended Stay America Hotel Los Angeles - Burbank Airport is located at 2200 W Empire Ave, Burbank, CA. This location is in the Northwest District neighborhood. This business specializes in Hotels & Motels and Other Lodging.
2200 Empire Ave., Burbank, CA, 91504, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
This property needs better maintenance outside specially the back door needs a good power wash ! Is clean but it definitely can improve.
Business response:
Dear Yokasta, Thank you for sharing your recent review of our hotel. We apologize for the inconvenience caused by the back door and are grateful for your patience. If you come across any problems during a future stay, please know our front desk is always available and happy to help resolve any issues while you are here. We hope to have another opportunity to welcome you back to our hotel soon.Sincerely,Hotel Management
Staff was friendly and location felt safe and had many amenities close by. If the refrigerator had been working, it would have been a perfect stay.
Business response:
Dear Antonio, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that you had a memorable experience. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Hotel Management
The room had its own kitchen, so we could have easily stayed a week, and prepared whatever food we chose. Staff was extremely helpful in helping us get our bearings in the large LA area, and in the neighborhood. The ESA was a block or so from a shopping mall, and restaurants. We had one of the best meals I've ever had, at Sharky's WoodFired Mexican Grill nearby!!
Extended Stay America Suites-L.A. Burbank Airport My stay at Extended Stay America Suites Los Angeles Burbank Airport was great. The room was very spacious with many amenities including a small kitchen with small stove. The rooms and suites were very quiet, and many, many stores and restaurants are very close by.
Business response:
Dear Julius, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great you enjoyed your comfortable suite, fully equipped kitchen, and our location. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. We hope to see you again soon! Sincerely,Hotel Management
The manager Michael, was very pleasant and helpful to get us checked in smoothly.
Less than the bare bones minimum amenities Convenient location. Easy check-in and courteous staff. But room had no desk chair, no shampoo, no hair dryer. We asked the front desk and they said they didn’t have any…. A hotel not having hair dryers and shampoo? Bed and pillow were comfortable. Sheets/bedding were fine, standard issue.
Business response:
Dear yvonne, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved in your room and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Our team is working to ensure the issues mentioned are improved and not repeated. Please stay with us again so we can provide you with a much more satisfying experience. Sincerely,Hotel Management
Extended Stay America - Los Angeles - Burbank Airport has a 4.3 star rating with 1,896 reviews.
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.