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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Extended Stay America Hotel Los Angeles - Burbank Airport is located at 2200 W Empire Ave, Burbank, CA. This location is in the Northwest District neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Joseph at the front desk was very polite and helpful during my check-in.
Business response:
Dear Andrew, Thank you for your wonderful review. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to our entire team, especially Joseph. It was a pleasure hosting you at Extended Stay America, and we look forward to your next visit.Sincerely,Hotel Management
The place is fine. The air unit was loud making it tough to sleep, and when I arrived in my room, there was giant puddle on the bathroom floor. I mopped it up with some towels, but I am kind of surprised that the staff missed it.
Business response:
Dear Debra, Thank you for your feedback regarding your stay. We apologize for any inconvenience caused by the noisy air unit and the puddle in your bathroom. We appreciate your understanding and patience in addressing these issues during your stay. Our team is continuously working to ensure a comfortable and pleasant experience for all our guests, and we hope to have the opportunity to welcome you back for an improved stay in the future. Thank you for choosing to stay with us.Sincerely,Hotel Management
Staff was accommodating and friendly.
Business response:
Dear Elaine, Thank you for sharing your experience with us. We want every guest to have a memorable stay and leave satisfied with their entire visit. We appreciate your kind comments about our staff. We apologize for anything other than an exceptional experience, and we hope you will return for a much-improved stay. Thank you again for being our guest.Sincerely,Hotel Management
Such a friendly staff! I have really appreciated staying here. Michael and the rest of the staff have been really helpful and they always have a smile on their faces and are super friendly. I've been temporarily staying here while repairs are made on my home and they've made it a really easy process for me.
This property needs better maintenance outside specially the back door needs a good power wash ! Is clean but it definitely can improve.
Business response:
Dear Yokasta, Thank you for sharing your recent review of our hotel. We apologize for the inconvenience caused by the back door and are grateful for your patience. If you come across any problems during a future stay, please know our front desk is always available and happy to help resolve any issues while you are here. We hope to have another opportunity to welcome you back to our hotel soon.Sincerely,Hotel Management
Staff was friendly and location felt safe and had many amenities close by. If the refrigerator had been working, it would have been a perfect stay.
Business response:
Dear Antonio, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that you had a memorable experience. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 4.3 star rating with 1,855 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.