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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quick stay in the area. Close to venue for event. Was a bit noisy with traffic in area (busy shopping area), but was not bad at night at least. Easy enough to walk around the area and even walked the mile to my venue without issue. Parking was good size and room was decent usable size.
Thank you!
Business response:
Dear Marrian, We are thrilled you had an excellent stay at Extended Stay America, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Hotel Management
Property looks to be understaffed and you have to run behind the staff to get things done, key is not working properly, very old properly really need some maintenance, fridge was keep making sound all over the night. towel was dirty, carpet was in very pathetic state. If you look at cost vs comfort and if you are ready to compromise on comfort then it is good.
Business response:
Dear Vijayakumar, Thank you for your feedback. We sincerely apologize for the issues you encountered. We want to assure you that we are committed to improving our services and addressing the concerns you raised. Your comments about staffing, maintenance, and cleanliness will be taken seriously and shared with our team to enhance our guest experience. We hope you will consider giving us another chance to provide you with a better stay in the future. Your comfort is important to us, and we aim to exceed your expectations on yo... read more
Got the job done. Saw one roach in the room, the bathtub was peeling, and there was trash under the bed and in the cupboards from previous occupants. No daily housekeeping. The elevator was shaky and slow.
Business response:
Dear Betsabe, Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced. Your feedback about the cleanliness and maintenance issues has been noted, and we will address them internally with our team. We strive to improve our services continuously and hope you will give us another opportunity to provide a better stay in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 3.2 star rating with 3,674 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.