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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just for the night type of hotel Room was nice, clean and comfy. Elevator was dirty & stinky. Hallways were kinda stinky too. Parking was convenient and we had views from our room for reassurance of safety. Wish the room was stocked with a little bit of extra towels.
Business response:
Dear Sylvialydia, We are delighted you found your stay at Extended Stay America comfortable and enjoyed the convenient parking and safety reassurance from your room's views. We apologize for the issues with the elevator and hallway cleanliness. Your feedback is valuable, and we will work on improving these areas. Thank you for your review, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Rooms don't have any utensils. When we asked for the utensil, they don't have any enough. Whatever the pan they gave also was in a bad condition. We decided not to use any of those. This defeated the purpose of choosing extended stay.
Business response:
Dear Perumal, We apologize for the inconvenience caused by the lack of utensils in your room and the condition of the pan provided. Your feedback is important to us, and we will address these issues with our team to ensure we have sufficient utensils available for our guests. We understand how frustrating this must have been and regret that it impacted your experience. Please know that we are committed to improving our services and hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel M... read more
Quick stay in the area. Close to venue for event. Was a bit noisy with traffic in area (busy shopping area), but was not bad at night at least. Easy enough to walk around the area and even walked the mile to my venue without issue. Parking was good size and room was decent usable size.
Thank you!
Business response:
Dear Marrian, We are thrilled you had an excellent stay at Extended Stay America, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 3.2 star rating with 3,651 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.