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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was dirty and had alot of damage. Towels smell like wet dog. People who aren't staying there come in and sit in the stairwells and charge their phones.
Business response:
Dear Nathan, Thank you for your review. We regret any inconvenience you experienced during your stay and appreciate you bringing these concerns to our attention. Please be assured that your comments have been shared with the appropriate teams for prompt review. We hope to serve you better in the future. Sincerely, Hotel Management
This extended stay round down, the lobby entrance dirty, hallway carpet dirty and smells, its a big need of paint and repairs, up to. The room needs painting badly, furniture old, just all needs some TLC. One elevator does not work. The staff do what they can. The other visitors looked like folks off the street and look like they use this as permanent housing. The windows need to be washed in and out. I would not stay here again.
Business response:
Dear Susana, Thank you for sharing your feedback and for recognizing the efforts of our team. We sincerely apologize for the condition of the property and any discomfort it caused during your stay. Your comments are valuable as we work to enhance both the appearance and overall experience for our guests. We are committed to making improvements and hope you might consider giving us another opportunity in the future to provide a much more pleasant and welcoming stay. Sincerely, Hotel Management
Don’t stay here The rooms had a terrible smell, the elevator makes a lot of noises doesn’t sound safe at all. We had 2 rooms and one of them was super ran down. It’s not worth the money and personally I’d never stay here again. Dirty sheets and just the smell overall was bad.
Business response:
Dear Manuel, We regret to learn that your recent visit did not provide the comfort and quality you expected, and we sincerely apologize for the inconvenience this caused. Your comments regarding the condition of the accommodations, the overall atmosphere, and maintenance concerns have been carefully noted and shared with our team. We recognize how important a clean and welcoming environment is, and we are committed to addressing these issues to improve the guest experience. We truly appreciate your candid feedback, as it hel... read more
Do not stay here. This is the weirdest trashiest hotel I have ever stayed at and in they charged me a $12 fee because I did not “officially checkout” by noon. We were out of the room at 11:30pm and there was no one at the front desk. I went to get a smoothie nearby and was back at 12:30 but Cam said, it was too late and he had to charge me the fee! Outrageous. The rooms feel like you are staying at a hostel.
Horrible guy tried to break in my room
Smells funky Only good for a one night stay, if you have no other option because it is budget friendly. Don’t count on the breakfast because it’s literally just oatmeal packets, granola bars and coffee, no fresh fruit. The lobby and the hallway smelled funky. Our room smelled OK yet every piece of furniture and wall was dinged up like some type of fight had happened in there. The walls are thin, the rooms are outdated, and we wouldn’t stay here again, but if you need a place on a budget, this might be it.
The hotel was very dirty from the parking lot to the rooms stains in the carpet room smells like must spilled water on the floor wioed it up with a towell it was black after doing that had to ask for pots and pans etc housekeeps didnt speak english place smelled like pot we left a day early and went to a different hotel
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 3.2 star rating with 3,571 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.