Extended Stay America - Los Angeles - Chino Valley

Business response:

Dear Armando, Thank you for writing such a kind review about your time at Extended Stay America. We're delighted to know the front desk team made a great impression. Providing attentive and friendly service is something we take pride in, and your recognition means a lot. We appreciate you staying with us and look forward to having you back again. Sincerely, Hotel Management 

Business response:

Dear Fabian, We’re sorry to know your experience didn’t stand out in a meaningful way. While we aim to offer reliable comfort and service, we recognize that there is always room to improve the overall experience. Your input is appreciated and will be shared with our team as we continue working to provide a more memorable and satisfying stay for all our guests. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations during a future visit. Sincerely, Hotel Man... read more

Business response:

Dear Guest, Thank you for choosing Extended Stay America. We're glad our location worked well for your commute and made things more convenient during your stay. Being close to work can make a big difference, and we're happy to have been in the right spot for you. We appreciate the opportunity to host you and hope your time here was both productive and comfortable. We hope to see you again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, It was a pleasure to read your fantastic review of the Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the area. Sincerely, Hotel Management