Extended Stay America - Los Angeles - Chino Valley

Business response:

Dear Guest, Thank you for your generous comments regarding your recent stay with us. We appreciate your praise for our friendly staff, clean guest rooms, and all the comfort and amenities we provide our valued guests. We are particularly glad that you like the availability of a bed and parking area. Your comments were an absolute pleasure to read and will surely be passed on. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking a moment to share your kind words. We’re delighted to hear that your room met your expectations for cleanliness and that our team made you feel welcome throughout your visit. It’s especially wonderful to know that Christine was attentive and helpful in addressing your questions. We’ll be sure to share your compliments with her and the rest of the team. We look forward to welcoming you back to Extended Stay America for another enjoyable stay soon. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America and for sharing such excellent feedback. We’re delighted to know Christine’s kindness and professionalism made your visit so pleasant and that you found the property clean and inviting. It’s wonderful that you and your husband felt at home throughout your stay, as creating a comfortable, welcoming environment is always our goal. We’ll be sure to share your kind words with Christine and the team, and we look forward to welcoming you back soon. Sincerely, Hotel Managemen... read more

Business response:

Dear Guest, We are delighted you enjoyed your stay at Extended Stay America. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the Chino Valley area. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for being our guest and for taking the time to share your feedback. We regret that external noise from the nearby freeway affected your comfort. While we strive to foster a peaceful environment for everyone, certain factors may be beyond our immediate control. Please be assured that your comments will be reviewed by our team to explore ways to minimize such disruptions. We hope to have the chance to provide you with a more restful and uninterrupted stay in the future. Sincerely, Hotel Management