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Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Front desk The lady in front b desk was helpful i belive her name is Christine.
Business response:
Dear Guest,Thank you for your excellent review of Extended Stay America. We're pleased that our front desk team made a positive impression during your stay. It means a great deal to us when guests feel welcomed and supported, especially at check-in, which sets the tone for the rest of the visit. We'll be sure to pass along your kind feedback to the team. We appreciate you choosing to stay with us and look forward to welcoming you back whenever your travels bring you our way. Sincerely,Hotel Management
Room cleaning had to be requested. Breakfast was very limited
Business response:
Dear Guest,Thank you for sharing your experience. We understand how important it is for accommodations to feel convenient and well-prepared. Our housekeeping service is available as per the extended stay schedules and upon request with a minimum fee to better accommodate guest schedules and preferences. As for the breakfast selection, we regret that it didn’t meet your expectations. We’ll review both points with our team to find ways to offer more thoughtful service and better communication moving forward. Thank you again fo... read more
Very convenient a life saver
Staff was great. I wish they had the room service for the breakfast. It’s like California pandemic policies. In place at least just have the individual wear mask I just don’t see the logic of why I couldn’t have breakfast taken to my room it could’ve been contactless. I mean, I understand if there is a worry about the bring her to the room, sneezing or something on the food that would make sense other than that it’s pretty erroneous.
Business response:
Dear Guest, It is great to read your travels brought you to see us. Thank you for the terrific comments about our associates' exceptional service. We are delighted our hotel offers everything you need to enjoy a relaxing stay. However, we are sorry for your disappointment with the breakfast experience. We will share these notes with our concerned team. It was our pleasure hosting you, and we look forward to your next stay at Extended Stay America.Sincerely,Hotel Management
Very quiet and peaceful staff was friendly and made stay nice and convenient
It was very convenient and the staff with very friendly
Business response:
Dear Guest,Thank you for choosing Extended Stay America and for this outstanding review. We're glad you found the location convenient, and the team made you feel welcome during your visit. Creating a positive and comfortable environment is something we take pride in, and it's always encouraging to know that it shows. We hope to have the chance to welcome you back again soon.Sincerely,Hotel Management
Good hotel for the price. Not the cleanest (mold in shower trash, under bed, etc.) but decent enough for a place to sleep. The shower seemed like it would turn off any moment because the pressure was so weak. Overall, it was about what I expected.
Business response:
Dear Guest,We're glad the value met your expectations, but we regret that the room's condition and water pressure didn't reflect the standards we aim to maintain. A restful stay should include a clean environment and properly functioning amenities, and we're addressing these concerns with our housekeeping and maintenance teams. Your feedback helps us focus on the areas that matter most to our guests, and we appreciate you taking the time to let us know. We hope to have the chance to welcome you back so we can provide you wit... read more
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 3.7 star rating with 2,380 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is closed now. It will open tomorrow at 9:00 a.m.