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Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The customer service was impeccable and the General Manager was extremely accommodating nevertheless. Her Front Desk Representative Angie are given (ten) being super patient. It makes guests like me during my trip less stressful & fulfilling. What was l opposed to? The carpetted floors in the resting area needed vacuuming daily and nominal fee should be excluded. It should be a given, to keep the room maintained from tracking dirt and rubble (underneath our shoes) from the outside. Thank You.
Business response:
Jeh, thank you for staying with us at Extended Stay America. We are glad you had an overall pleasant stay and liked the services provided by the associates you mentioned. We value your comments and suggestions, and we hope you will choose us again. Sincerely, Hotel Management
It was fine. Fine for our purpose. A bottle of eater in the room would be nice.
Business response:
Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We value your suggestions and look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Dirty sheets The room was overall nice however bed sheets were obviously dirty and housekeeping came change them. And floor was dirty and desk chair was also. The housekeeping didn’t care to clean those things while coming to change sheets. Very disappointing.
Business response:
Ingram, thank you for your review. We always strive to provide your guests with a clean and comfortable room, but we apologize for the housekeeping service issues you encountered. Your feedback shows us we have room for improvement, and we will surely take the necessary steps to enhance our future guests' experiences. We appreciate your business and hope you will choose us again so we can provide you with a much better stay. Sincerely, Hotel Management
It was what I expected. Location was perfect for me. Was only there to have a place to sleep
Business response:
Thank you for choosing to stay with us. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location was perfect for your needs. However, we are sorry there were a few issues that kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
It was very quiet.. the hotel grounds are very kept up.
Business response:
We appreciate you taking the time to post your review of Extended Stay America. It was a delight to know you liked our calm atmosphere and that you had a relaxing stay at our well-maintained property. Thank you for being our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
Awesome. Always a good stay. Great staff. Clean rooms and fast check in
Business response:
Dave, thank you for returning to Extended Stay America for another spectacular experience. We are always thrilled to see a guest return to stay with us as we know you have many choices in the nearby area. We appreciate your loyalty and will continually strive to earn your approval by providing the best service of any hotel in the city. We look forward to your next visit with us. Sincerely, Hotel Management
The room next to mine flooded, and I had to blockade my door with towels. When I did this, a centipede ran out of a towel (as if being flooded wasn't enough). I was then promised a credit for one of my days due to the flooding and having to move to a different room (not to mention the centipede). They then proceeded to bill me for all three days, and I had to spend the next three days attempting to contact the hotel manager to find out why I was billed for three days when they had promised me I would only be charged for two.... read more
It was a little noisy. The door sounded like it was opening when the next room over opened their door.
Business response:
Thank you for taking the time to post an excellent rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We value your feedback and regret any inconvenience caused. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 4.3 star rating with 1,428 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is closed now. It will open at 9:00 a.m.