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Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cleanliness, staff & service, property conditions & facilities, room comfort
Business response:
Dear MINGXIANG, Thank you for taking the time to review our hotel. We aim to provide a flawless visit for every guest. Therefore, we apologize that you had a substandard experience with us. We assure you we are continuously striving to improve our services and accommodation and hope you will consider revisiting us so we can show you the exceptional stay you deserve.Sincerely,Hotel Management
Excelente ubicación, excelente atención por parte de la recepción
Business response:
Dear Eduardo, Thank you for this outstanding review and for selecting Extended Stay America for your recent accommodation. We are overwhelmed to read you enjoyed your overall stay, and we appreciate your compliments about our courteous staff and convenient location. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit, and we're glad our staff could make that happen for you. Our team is devoted to ensuring each guest feels at home and wants to return, and we hope to see you again so... read more
Hotel should have been cleaner
Very pleasant stay and I will be back. For constructive feedback I suggest the rim in the bathroom sink directly under the faucet needs attention. I’ll also know to bring my own shampoo/conditioner/body wash. I needed paper towels for things I microwaved but will also bring my own next time
Outside wasn’t dry clean in the back
Business response:
Dear Madeleine, Thank you for being our guest. It's lovely to know you enjoyed your time at Extended Stay America, and we are happy you were impressed with our service, suites, and amenities. It was a pleasure hosting your visit, and we look forward to your return! Sincerely,Hotel Management
The site was clean and the staff was friendly.
Business response:
Dear Gene, Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your overall stay and the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 3.7 star rating with 2,329 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is closed now. It will open on Monday at 9:00 a.m.