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Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The beds are small queens. The pillows are not confortable . Really hard and firm.
Business response:
Adrianna, thank you for sharing your review online. We are sorry you were not happy with the size of the bed and that you found the pillows to be uncomfortable. We wish we had been informed as our front office team would have done their best to make your trip a better one. It is never our intention to disappoint you, and we hope to improve our impression on you. Sincerely, Hotel Management
The water pressure at the sinks and tub were great. The water pressure at the shower head was terrible.
Business response:
Thank you for the feedback. Although you had an overall pleasant stay, we are sorry for the issues you encountered with the shower. We have alerted our maintenance team about the bathtub, and they will check the water temperature. Thank you once again, and we hope to have the chance to accommodate you better in the future. Sincerely, Hotel Management
The front desk receptionist was very friendly and the check in process was quick and easy!
Business response:
It is very kind of you to recognize our front desk team for their service. We will enjoy sharing your compliments with them. Thank you for choosing Extended Stay America. We hope to have the opportunity to welcome you again on a future stay. Sincerely, Hotel Management
Heidi checked us in. She was wonderful and provided us with Excellent Customer service!
Business response:
Thank you for posting your kind review of Extended Stay America. We are delighted you enjoyed your stay at our hotel. We also appreciate your kind compliments about our staff member Heidi, and we will be sure to share your comments with her as she will be so pleased. Thank you also for being our guest, and we look forward to seeing you back soon. Sincerely, Hotel Management
Lugar e instalaciones de hotel, personal muy amable
Business response:
Ramon, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our well-maintained property. We are also glad you liked our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 4.3 star rating with 1,428 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is closed now. It will open at 9:00 a.m.