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Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I enjoyed my stay I was concerned at first after reading some of the reviews but I can honestly say that i enjoyed my stay at this hotel. The check in was fast, the staff was great and the room was clean. The pillows were a little uncomfortable but everything else was nice. The WiFi is a little slow. The hotel is located near the freeway but I didn’t even notice it, not loud at all. It’s also in the middle of shopping centers and food places. It was a good 3 night stay
Business response:
Alma, thanks for choosing Extended Stay America and for the feedback. We are happy to know you liked the service offered by our staff and that you were impressed with your spotless room. Your concerns have been shared with the respective teams to improve our service and facilities moving forward. Thanks once more, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Bill, we are committed to ensuring an excellent experience for each guest, and we thank you for letting us know we were successful. We appreciate your nice rating and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Good value I am a female traveling solo for work. A few things that were unnerving for me personally: 1. My window shades were open so anyone from outside could see which room was given to me if they were watching. 2. The deadbolt on the door didn’t work. 3. The locks on the windows were not locked when I arrived. Other than those 3 details, the service was great, room was clean, great kitchen amenities, and it was overall a good deal for the price. The free wifi didn’t work for me on my phone and I had to use my data, thoug... read more
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you loved the service provided by our courteous associates and found us to be of great value in the area. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
I'm so sorry - I clicked on the sad face the first time around and that was a mistake. My check-in was great. Bianca was friendly, kind, and warm.
Business response:
Thank you for staying at Extended Stay America an for the wonderful feedback. It is a pleasure knowing you had a comfortable stay and that you loved the excellent service offered by our staff. Your compliments have been shared with the entire team, especially with Bianca for exceeding your expectations. Thanks again, and we look forward to serving you again when in the area. Sincerely, Hotel Management
Business response:
Stephen, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management
This is a great hotel. Staff is very nice and professional. Convenient location too
Business response:
Deanna, thanks for reviewing your stay and for the feedback. We are pleased to know you received an excellent customer service from our staff and that you were satisfied with our convenient location. Your praises have been shared with the entire team for a job well-done. It was a pleasure having you as our guest, and we would love to welcome you back to Extended Stay America. Sincerely, Hotel Management
Everyone was sweet
Business response:
Linda, thank you for choosing Extended Stay America. We appreciate you giving us a fantastic score and are thrilled to know you enjoyed every aspect of your stay with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
You get what you paid for The hotel is simple, economic and serve its purpose. The check-in procedure is cumbersome with lots of papers to fill out and sign. It should be easier since I booked through Expedia. Other than that, all good.
Business response:
Thanks for evaluating your experience. It was good knowing you were satisfied with our service and facilities, but we are very sorry for the wait-time issue you had with the check-in. We hope you’ll choose us again on your next trip to our city. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 4.3 star rating with 1,428 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is open now. It will close at 6:00 p.m.