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Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great hotel for great price Room was clean and the staff was super friendly. Only suggestion is don't run out of breakfast by 7:30am.
Business response:
Renee, thank you for being our guest at Extended Stay America. We are pleased to read you found us to be a good value and that you loved your spotless room and our helpful associates. We also appreciate your suggestion and have taken a note of it. We hope to have the honor of hosting you again soon. Sincerely, Hotel Management
Excellent.
Business response:
Dillon, thank you for staying at Extended Stay Americaand for giving us the outstanding rating! It was a pleasure to see we met all of your expectations and you had an absolutely fantastic experience! We enjoyed having you as our guest and look forward to welcoming you back on a future visit. Sincerely, Hotel Management
not good at all not very pleasing at all. that,s really all I have to say!
Business response:
We were disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. Hotel Management
This hotel is not bad for a short stay. Lobby area is small and no place to sit to eat breakfast.
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit and that you were impressed with most of the aspects of our hotel. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
It was the shabbiest Extended Stay I have stayed at. The workers were friendly, the area was nice. The interior of the hotel needs some work.
Business response:
Donna, thank you for taking the time to post your review. We are happy to know you were pleased with our location and the service provided by our staff. However, we are sorry for not meeting some of your expectations while you were here. We hope to have another chance so we can make your next trip pleasant in every respect. Sincerely, Hotel Management
Hmmm Some stains on the bedding and sheets weren’t soft. Kind of rough sheets. Shower made a weird noise and had to shut water off to stop noise.
Business response:
Gerardo, thank you for reviewing our hotel. Please accept our apology for the inconvenience you had while here. We want every guest to have a comfortable experience, and regrettably, we did not succeed in your case. We will be working with the staff to make sure we don't repeat our mistakes. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Business response:
Murilo, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Happy, but I need my coffee! The room was very nice with an electric stove and refrigerator, we asked for a hair dryer. No coffee in the room. I had a cup of coffee upon arrival, there was only one cup left so my husband and I shared. the next morning my husband went down to the lobby for coffee, and was no regular creamer, you'r think being the only coffee in the hotel, they would be more stocked up. For the price, I would go back.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that your found us to be a good value. We value your feedback and it will be shared with our food and beverage team. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Refrigerator smelled and was filthy on the outside.
Business response:
Jamie, thank you for your review of Extended Stay America. We are glad your overall visit was pleasant, but we are sorry for the cleanliness issues you experienced while here. Your concerns has been shared with our housekeeping team for review and action. We hope to have the opportunity to make it up to you on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 4.3 star rating with 1,428 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is open now. It will close at 6:00 p.m.