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Extended Stay America - Los Angeles - Chino Valley

4.3
  • Hotels
  • Chino, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

4325 Corporate Center Ave., Chino, CA, 91710, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,428 reviews
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Anonymous's profile image
Anonymous 
7 years ago

Business response:

We appreciate you sharing your kind rating of Extended Stay America. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management 

Frank's profile image
7 years ago

No thank you :) The elevator smelled unclean and I had to make several trips down to ask for a new set of sheets and more towels for the bathroom. Anyone staying here for more than one night, you will need to ask for bars of soap and shampoo more than once. 

Business response:

Frank, thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management 

Sonya's profile image
7 years ago

Business response:

Thank you for your feedback. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations. We hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management 

Extended stay's profile image
Extended stay 
7 years ago

Happy thanksgiving was a great experience. From the time we checked in till we checked out, nothing but great. the staff was friendly and efficient. Next time in Chino that's where we will stay 

Business response:

Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the service provided by our staff. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Staff was great. Room was nice. BUT it was a little hard to find the location of the hotel. 

Business response:

Thanks for taking the time to evaluate your experience at our hotel. We are pleased to know you liked your well-maintained room and the friendly service provided by our staff. We hope we will have another opportunity to serve you better in the future. Sincerely, Hotel Management 

Tsering's profile image
Tsering 
7 years ago

Business response:

Tsering, thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in making this happen for you. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management 

marco's profile image
7 years ago

Nice and clean Was the closest to our concert venue Convienent... and inexpensive 

Business response:

Marco, thanks so much for the awesome review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management 

Cathleen's profile image
Cathleen 
7 years ago

Best Employee The night we arrived , after driving 6 + hours ---the front desk check in person was absolutely wonderful. I am so grateful to her and her ability to accommodate me and my family. 

Business response:

Cathleen, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing your compliments with our team. Thanks for choosing the Extended Stay America. We hope to welcome you again soon! Sincerely, Hotel Management 

srini's profile image
7 years ago

Decent place to stay Decent place to stay nearby places to eat and good sized room, bathrooms can be better 

Business response:

Srini, thank you for being our guest. We are happy to know you liked our location and loved your roomy room. We also appreciate your observation and have taken a note of the same. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley

How is Extended Stay America - Los Angeles - Chino Valley rated?

Extended Stay America - Los Angeles - Chino Valley has a 4.3 star rating with 1,428 reviews. 

When is Extended Stay America - Los Angeles - Chino Valley open?

Extended Stay America - Los Angeles - Chino Valley is open now. It will close at 6:00 p.m.