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Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Stephanie, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
No amenities in your, had to ask for everything. Staff was very friendly, however had to ask for everything, no hairdryer or coffee in room
Business response:
David, thank you for being a guest at our hotel. Although you liked certain aspects of your stay with us, we are sorry you didn’t like our hotel policy. Since we are an extended stay property, our guests often bring their personal items like hair-dryers, toiletries, and other items but these are also available upon request at the front desk complimentarily. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Decent Extended Stay Nice hotel, but breakfast is not what I expected, and they overcharged me for the room and had to issu a refund.
Business response:
Paul, thank you for reviewing your stay at Extended Stay America. We are pleased to know you had a pleasant time with us, but we are sorry you were disappointed with our breakfast offerings. We have shared your feedback to our brand leaders to determine new choices. In regard to the charges, if it is still unresolved please reach out to our front desk as they will be happy assisting you ahead. Thanks again for staying with us - we appreciate your business! Sincerely, Hotel Management
Home away from home Awesome
Business response:
Richard, we appreciate you taking the time to share your review online. It was a pleasure knowing everything went well and that we could meet your expectations for an excellent stay. Thank you once again for making Extended Stay America your home away from home, and we await your return in the future. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Hello :) I loved the room. For the price of the room + the kitchenette it's a really awesome deal. No complaints. The only time I called the front desk for was to ask if they had an HDMI cord I can borrow. They didnt have one :(. But to be fair who asks for that kind of item ahah. I was only asking since I tend to bring my Laptop with me to every hotel I stay at to plug into the hotel rooms TV. Other tha that, 5/5 stars :).
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Quiet property that was clean and comfortable. Furnishings are a little dated and there were a couple of small maintenance issues that they were appreciative of being told about. Breakfast consisted of coffee and small packaged muffins or granola bars.
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 3.7 star rating with 2,329 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is closed now. It will open on Monday at 9:00 a.m.