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Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
It was nice for a 1 night stay. Can’t expect the room to be a 4-5 star hotel room. The staffs were awesome, and the parking was good.
Business response:
Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room and hospitality made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Overall satisfactory but with cigarette butts in the elevator, coffee stains on the counter in our room and hair in the bathroom, I wasn't pleased with the cleanliness. It was advertised to have breakfast but this wasn't so. Luckily, it wasn't needed.
Business response:
Joyce, thank you for being our guest at Extended Stay America. We are pleased overall you enjoyed your stay. We value your feedback as it will help us improve our service and facilities moving forward. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Sun, thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Business response:
Sun, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Quiet, clean and professional. Not luxurious but exactly what you need to recharge for a night while traveling,
Business response:
Thank you for reviewing the Extended Stay America. We are glad to know you had a comfortable stay and that you enjoyed our well-kept hotel. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Check-in was fast. The staff was friendly and accommodating.
Business response:
Thank you for choosing Extended Stay America and taking the time to review your stay. It was a pleasure to read about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, Hotel Management
The location is very nice. Close to a lot of stores, restaurants, and shopping centers. Staff were great the moment we checked in. They were very professional. The only problem was cleanliness and it definitely needs improvement. Not sure if the bed sheets and pillow covers were changed because we found some tiny hairs kind of like someone just had a haircut and lie down on them. We called the front desk and they changed the sheets with no problem. The counter spaces needs a lot more wiping. We had to wipe the desk, the kitc... read more
Business response:
Thank you for staying with us. We’re glad to know our location was ideal for you and that you were impressed with the service you received from our staff. However, we apologize for the cleanliness issues you encountered in your room. We have discussed your feedback with our housekeeping team, and we’re working with them to make sure such situations are prevented from happening again. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Nice clean hotel, specially with great staff. Lily and Brad were very helpful, courteous and positive.
Business response:
Edmund, thank you for your review of Extended Stay America. We are delighted you liked our well-kept property and courteous service. We will be sure to share your compliments with the team, especially Lily & Brad. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,396 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.