This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quiet, clean and professional. Not luxurious but exactly what you need to recharge for a night while traveling,
Business response:
Thank you for reviewing the Extended Stay America. We are glad to know you had a comfortable stay and that you enjoyed our well-kept hotel. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Check-in was fast. The staff was friendly and accommodating.
Business response:
Thank you for choosing Extended Stay America and taking the time to review your stay. It was a pleasure to read about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, Hotel Management
The location is very nice. Close to a lot of stores, restaurants, and shopping centers. Staff were great the moment we checked in. They were very professional. The only problem was cleanliness and it definitely needs improvement. Not sure if the bed sheets and pillow covers were changed because we found some tiny hairs kind of like someone just had a haircut and lie down on them. We called the front desk and they changed the sheets with no problem. The counter spaces needs a lot more wiping. We had to wipe the desk, the kitc... read more
Business response:
Thank you for staying with us. We’re glad to know our location was ideal for you and that you were impressed with the service you received from our staff. However, we apologize for the cleanliness issues you encountered in your room. We have discussed your feedback with our housekeeping team, and we’re working with them to make sure such situations are prevented from happening again. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Nice clean hotel, specially with great staff. Lily and Brad were very helpful, courteous and positive.
Business response:
Edmund, thank you for your review of Extended Stay America. We are delighted you liked our well-kept property and courteous service. We will be sure to share your compliments with the team, especially Lily & Brad. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Staff was amazing and super accommodating. The property itself could use some updating.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you were happy with our courteous associates and that you had a pleasant time with us. Your feedback is appreciated, and we look forward to seeing you back again. Sincerely, Hotel Management
Had to pay $10/night for parking. It's a rip-off since they have their own parking lot. It's just a way to re-coup the money they lose on Expedia prices. There are so many people and hotels in LA it's ridiculous that things aren't more affordable, instead everything is more expensive! There was no maid service while I was there. Otherwise the hotel is fine, not super clean, which is probably a reflection of the clientele, but the room was clean and quiet.
Business response:
Thank you for choosing Extended Stay America. Although you were pleased with your well-appointed suite, we are sorry for the issues you experienced and regret the inconvenience it caused. Please know, To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, and we are always happy to provide you this service at your request for a minimal fee. Thanks again, and we hope to see you back in the future. Sincerely, Hotel Management
Stay was fine. Room was clean but cabinet doors are in need of an update. Everything was functionable though. It was nice to have a refrigerator with a freezer.
Business response:
Judy, thank you for staying at Extended Stay America. We are glad you liked your room along with the kitchenette. We also value your feedback and hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Location, Staff Awsome and helpful! For the Price we all expected a better and assortment of breakfast accomadation to the guests! Very disappointing!
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy to know you liked our courteous associates and convenient location. However, we are sorry that you were unhappy with our breakfast offerings. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Filthy Fridge was dirty on the outside, floor sticky, bottle caps on the floor, breaker cover did not close. The door ricocheted all night long.
Business response:
Laura, thank you for your feedback. We are very passionate about providing our guests with clean accommodations, and we apologize we fell short in this case. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We hope you give us another chance when you return to our area as we would appreciate the opportunity to provide you with an excellent stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,413 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.