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Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was amazing and super accommodating. The property itself could use some updating.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you were happy with our courteous associates and that you had a pleasant time with us. Your feedback is appreciated, and we look forward to seeing you back again. Sincerely, Hotel Management
Had to pay $10/night for parking. It's a rip-off since they have their own parking lot. It's just a way to re-coup the money they lose on Expedia prices. There are so many people and hotels in LA it's ridiculous that things aren't more affordable, instead everything is more expensive! There was no maid service while I was there. Otherwise the hotel is fine, not super clean, which is probably a reflection of the clientele, but the room was clean and quiet.
Business response:
Thank you for choosing Extended Stay America. Although you were pleased with your well-appointed suite, we are sorry for the issues you experienced and regret the inconvenience it caused. Please know, To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, and we are always happy to provide you this service at your request for a minimal fee. Thanks again, and we hope to see you back in the future. Sincerely, Hotel Management
Stay was fine. Room was clean but cabinet doors are in need of an update. Everything was functionable though. It was nice to have a refrigerator with a freezer.
Business response:
Judy, thank you for staying at Extended Stay America. We are glad you liked your room along with the kitchenette. We also value your feedback and hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Location, Staff Awsome and helpful! For the Price we all expected a better and assortment of breakfast accomadation to the guests! Very disappointing!
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy to know you liked our courteous associates and convenient location. However, we are sorry that you were unhappy with our breakfast offerings. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Filthy Fridge was dirty on the outside, floor sticky, bottle caps on the floor, breaker cover did not close. The door ricocheted all night long.
Business response:
Laura, thank you for your feedback. We are very passionate about providing our guests with clean accommodations, and we apologize we fell short in this case. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We hope you give us another chance when you return to our area as we would appreciate the opportunity to provide you with an excellent stay. Sincerely, Hotel Management
Really really dirty rooms, sitting water in our shower, unclean bed, sticky counters and an elevator that was extremely Sketchy.
Business response:
We appreciate you taking the time to post a review. You deserved a clean, comfortable and stress-free stay, and we did not live up to your expectations. Your feedback has been shared with the housekeeping team, and we will be more diligent with our efforts. Thank you for the feedback. We would like to host you back so that we can make your next visit a wonderful one. Sincerely, Hotel Management
Business response:
luis, Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Staff were extremely accommodating especially Alex who refused a tip.
Business response:
Susie, thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a wonderful stay and were impressed by the service provided by our courteous associates and especially by Alex. We will be sure to share your compliments with the entire team. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,396 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.