Extended Stay America - Los Angeles - Glendale

Brandon 

on Expedia

a year ago

Property is run down and needs some much needed TLC. There are other options in the area for a similar price. 

Judy 

on Expedia

a year ago

Not recommended Terrible. Room was not clean: bobby pins in the rug, extremely soiled bed skirts, hair in the tub, hair on toilet seat, brown substance splattered on bathroom wall. 

Ana 

on Expedia

a year ago

The room that we were given had roaches. Roaches were in the kitchen area and living room area. My family and I couldn’t sit on the couch as roaches were on that couch. I noticed the outside of the fridge dirty so I grabbed a rag and had to clean it myself. The burners on the stove were dirty as well. I had to wipe them down before using.Kitchen cabinets were falling apart. 

Gerald Chigwembele 

on Expedia

a year ago

We were on our way from the airport to the hotel and the front desk called us 10 min before check in to tell us there was no room available for us. We had already paid for the room. They offered a refund but we said no they needed to give us a room. There was no way we could find another room somewhere on such short notice when we needed to clean up and be somewhere within an hour. They offered two rooms instead of the one with two beds we had originally reserved. Fine. We get there and magically they came up with one room w... read more

Rafael 

on Expedia

a year ago

MY ROOM FLOOR WAS STICKY AND MY BATHROOM DOOR DID NOT HAVE A KNOB SO I WAS NOT ABLE TO CLOSE THE DOOR. 

Prennie T. 

on Expedia

a year ago

Disappointing stay I was disappointed with the quality of the hotel. Considering that the name of the hotel is Extended Stay América Suites, the room does not look like a suite. There is no shampoo, conditioner, or lotion in the bathroom. You have to ask for shampoo to get one. No coffee in the room either. When I walked into the lobby, t smelled like someone just smoked pot and when I got out of the elevator, you can tell that it is in bad need of maintenance work. From the hallway, you can see that the paint on the door fr... read more

Jocelyne 

on Expedia

a year ago

By far the dirtiest hotel I’ve have ever seen. To start off there was a lot of hair on the floor, bedsheets were not clean with hair on the bed and white stains on the bed skirt. The floor was not mopped because it had old stains of coffee and dirt. When I called to come get the room cleaned and complained about the bed not being clean. They offer a discount which is not okay. Then they said we can give you a a different room and then I was told nothing was available. Cleaning lady came in and asked what was going on and she... read more