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Extended Stay America - Los Angeles - LAX Airport - El Segundo
- Hotels
- El Segundo, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1910 E. Mariposa Ave., El Segundo, CA, 90245, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location
Not a horrible stay, but could have been better The staff was very friendly and helpful. The only things we weren’t to happy about was the bathroom sink and the bathtub were backing up, so your standing in dirty soapy water while showering, and when brushing your teeth or washing your hands, all the dirty water was in the sink. When we pulled the sofa bed out, there was old candy on the mattress.
Business response:
Dear Guest, It was nice to read that you had some memorable encounters with our staff. However, we are very sorry for the inconvenience you encountered in your suite's bathroom. Providing clean and comfortable accommodation is one of the top priorities, and we have discussed your feedback with our housekeeping and maintenance team to ensure all rooms are thoroughly cleaned and inspected before allocating to future guests. Although your experience is not typical, we have room to improve, and you have our assurance that we wil... read more
Lady at the front desk was amazing. Quick and Efficient
Business response:
Dear Yosef, It was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments serve as an encouragement to all of us. We hope to be your hotel of choice whenever you visit the area.Sincerely,Hotel Management
Adequate, but different choice next visit Convenient location is its best feature. The room was adequate, but had a marijuana odor. Parking was mostly full at night. Room and property seemed very worn down compared to their other locations. Overall, needs upgrading to compete with the other hotel choices in the area.
Business response:
Dear Guest, thank you for staying with us. We are truly sorry for the smell issues you had with your guest room and any oversight on our part. We understand how important it is to not only have a clean room but one that is also fresh. Our housekeeping staff is instructed for the same. Also, we will share your comments regarding the update with the appropriate individuals. In the meantime, our housekeeping and engineering staff are committed to keeping our facilities clean and up-to-date throughout our hotel. Once again, we a... read more
Well located. Room with kitchenette very convenient. “Free breakfast” is a cup of coffee and a packaged muffin. Desk staff surly and incompetent.
Business response:
Dear Richard, thank you for mentioning how much you enjoyed our location, and we certainly appreciate your compliments on our spacious room and the fully equipped kitchenette. However, we hope you will accept our apologies for not meeting your expectations. We value your feedback as we constantly strive to improve our guest experience. We appreciate you choosing us for your visit to the area and hope to accommodate you again so we may provide you with the perfect stay you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - LAX Airport - El Segundo
How is Extended Stay America - Los Angeles - LAX Airport - El Segundo rated?
Extended Stay America - Los Angeles - LAX Airport - El Segundo has a 4.2 star rating with 1,275 reviews.
When is Extended Stay America - Los Angeles - LAX Airport - El Segundo open?
Extended Stay America - Los Angeles - LAX Airport - El Segundo is open now. It will close tomorrow at 12:00 a.m.