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Extended Stay America - Los Angeles - LAX Airport - El Segundo
- Hotels
- El Segundo, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1910 E. Mariposa Ave., El Segundo, CA, 90245, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Upstairs neighbors were loud. The next morning I asked to transfer and instead she said she’d just ask them to be quiet. I didn’t want people to know their neighbor complained, most places I’ve stayed would have just moved me to avoid awkwardness. Facilities were nothing special but there was plenty of great places to eat and driving distance to the beach.
Business response:
Janelle, thank you for sharing the specifics of your visit. We are sorry for the inconvenience you experienced due to the noise disturbance you encountered and for the way our staff handled this. Feedback like yours gives us valued insight to improve our guest experience; therefore, we appreciate your comments. We are grateful for your comments regarding our location, and we hope you will consider staying with us the next time your travels bring you to our area. Sincerely, Hotel Management
OK property that is barely acceptable. The only real positives are that there is a Ralph's behind the property to get food and beverages for the fridge and an In & Out Burger across the street. Not the cleanest rooms either. Not sure what the liquid stains were on the lamp shade and a few walls. Looked like someone shook up a soda or beer and sprayed it everywhere in celebration of something or at a party. Likely would not stay here again unless I absolutely had to stay here.
Business response:
Stephen, thank you for choosing to stay with us. Although we are glad you liked our ideal location, we are sorry for the housekeeping issues you encountered while here. We have shared your concerns with our team to take corrective measures and ensure this does not repeat. We appreciate your feedback and hope to welcome you back to provide you with a much better experience. Sincerely, Hotel Management
Nothing to wow you at this hotel. It's clean, though the carpet in my room was in bad shape, and the bath tub had some cracks in it. But it was quiet and in a good area!
Business response:
Larry, thank you for posting a review of your stay. We are glad you were pleased with our quiet accommodations and that our location worked well for you. However, we apologize for the inconvenience you experienced due to the maintenance issues you outlined. We will review this with our engineering team and make sure we prevent such reoccurrences. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Nice folks. Worked well for us.
Business response:
Frank, thank you for the generous rating of Extended Stay America. We are delighted you enjoyed your stay, and we appreciate you taking the time to recognize our efforts. We hope to see you again on your next visit to Los Angeles. Sincerely, Hotel Management
Awesome
A lot of the furniture in our room was broken. Including the pull out sofa bed.
Business response:
Thank you for the comments.We aresorry to hear you were inconvenienced by maintenance issues in your suite. Our maintenance team takes great pride in ensuring everything is working properly in each suite.We have shared your review with them to be sure the issues are resolved. Again, we apologize for any inconvenience and we look forward to having you back with us in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - LAX Airport - El Segundo
How is Extended Stay America - Los Angeles - LAX Airport - El Segundo rated?
Extended Stay America - Los Angeles - LAX Airport - El Segundo has a 4.2 star rating with 1,275 reviews.
When is Extended Stay America - Los Angeles - LAX Airport - El Segundo open?
Extended Stay America - Los Angeles - LAX Airport - El Segundo is open now. It will close tomorrow at 12:00 a.m.