Extended Stay America - Los Angeles - LAX Airport - El Segundo

Business response:

Dear Shsandra, All of us at Extended Stay America are thrilled to hear you loved your time with us! Thank you for sharing your generous compliments. We appreciate you mentioning how convenient it was to have a kitchen in your suite, as this is an essential feature for many of our travelers. We provide our guests with the perfect home away from home, and we are glad you agree! It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Dear Andre, Thank you for your feedback! We're glad to hear you had a pleasant stay at Extended Stay America. We appreciate your suggestion for larger TV updates and will certainly consider it for future improvements. We look forward to welcoming you back soon!Sincerely, Hotel Management 

Business response:

Dear Michael, Thank you for taking the time to share your experience; we love that you could join us. We know how small details significantly impact our hotel's overall impression. Therefore, we apologize that your stay was not the seamless visit you deserve. We value hearing from our guests as this lets us know where to focus our attention to improve our guest experience. We hope to welcome you again whenever your travels bring you to the area. Sincerely,Hotel Management