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Extended Stay America - Los Angeles - LAX Airport - El Segundo
- Hotels
- El Segundo, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1910 E. Mariposa Ave., El Segundo, CA, 90245, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Average If you want to stay near the airport and save money book this but don't expect anything special. It was relatively clean though the microwave looked ancient and the tub had rust. My biggest concern was that i checked in alone and later when my boyfriend joined me his key didnt work. He went to thebfront desk and told them and they just gave him 2 more keys. Without checking who he was or asking me to verify so basically any man eith my room number could have gotten keys made to my room. Scary to think of.
Business response:
Dear Erica, Thank you for your feedback. We sincerely apologize for the security concern regarding your boyfriend's key and assure you that this matter will be addressed immediately with our front desk team to ensure proper verification in the future. We also regret the condition of the microwave and tub, and we will work on these maintenance issues. Your safety and comfort are our top priorities, and we appreciate your input. We hope to welcome you back for an improved stay.Sincerely,Hotel Management
Wonderful for the price
Normal USA hotel, Not good not bad, this is was we expected for a USA hotel, price expensive as usual, service poor, breakfast poor, room okay in size but, no maintenance though, very old kitchen with rust, old bathroom but big. Walls made of paper, we could listen TV of next room so well. Location though was good and close to public transport, which is not good in general anyway but near.
Business response:
Dear Pablo, Thank you for your feedback. We're pleased you found our location convenient and the room size to your liking. We apologize for any inconvenience caused by the condition of the kitchen, bathroom, and noise levels from neighboring rooms. Your comments about maintenance and service are noted, and we will address these concerns to enhance the guest experience. We appreciate your insights and hope to exceed your expectations on your next visit. We look forward to welcoming you back!Sincerely,Hotel Management
Too pricey. Breakfast wasnt what I expected. Tv Remote did not work therefore I couldnt watch TV and theres no one at front desk after hours for help.
Business response:
Dear Jessica, We regret that your experience did not meet your expectations, particularly regarding the breakfast and the television. We are also sorry that our staff was not as responsive as they should have been in working to address your specific concerns. We can assure you that what you experienced is not acceptable by our standards, and we will address each of your concerns as we are committed to providing every guest with a wonderful experience. We appreciate you choosing our hotel, and we hope you will allow us anothe... read more
Frequently asked questions about Extended Stay America - Los Angeles - LAX Airport - El Segundo
How is Extended Stay America - Los Angeles - LAX Airport - El Segundo rated?
Extended Stay America - Los Angeles - LAX Airport - El Segundo has a 4.2 star rating with 1,275 reviews.
When is Extended Stay America - Los Angeles - LAX Airport - El Segundo open?
Extended Stay America - Los Angeles - LAX Airport - El Segundo is open now. It will close tomorrow at 12:00 a.m.