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Extended Stay America - Los Angeles - Long Beach Airport
- Hotels
- Long Beach, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4105 E. Willow St., Long Beach, CA, 90815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not sure I'd stay again The room smells of smoke. The counter is all banged up as well as the dresser. No remote. The bed is less than desirable.
Business response:
Dear Gayle, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback, and we look forward to welcoming you soon for a much-improved stay.Sincerely,Hotel Management
Location close to the airport. Happy that it was a vwry short stay. Not sure if this facility has now been designated to house the homeless but common areas heading to rooms a little musty but freshners were visible and housekeeping were doing their best to keep areas clean. Not so pleasing was waking up to see a roach crawling on the chair. Close enough to Wal-Mart to purchase bug spray.
Business response:
Dear DIANE, Thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We will address your concerns with the appropriate individuals to ensure this does not happen again. We are grateful for your patience, and we hope you will revisit for the flawless visit you deserve.Sincerely,Hotel Management
Need remodeling Our check in was good the girl at the counter was very nice. Our room did not have a microwave and they got us one right away. The room was in need of remodeling things we’re old and dingy . Beds were like military beds.
Business response:
Dear Larry, Thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and will share them with the concerned individuals to improve. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. SincerelyHotel Management
Needs more cleaning
Business response:
Dear Alma, Thank you for selecting Extended Stay America. We are glad you had a good stay. However, we are sorry if our housekeeping team overlooked a few areas in your room. We will share your comments with them to follow up and improve. It was our pleasure hosting you during your time in the city, and we look forward to your next visit.SincerelyHotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Long Beach Airport
How is Extended Stay America - Los Angeles - Long Beach Airport rated?
Extended Stay America - Los Angeles - Long Beach Airport has a 4.2 star rating with 1,459 reviews.
When is Extended Stay America - Los Angeles - Long Beach Airport open?
Extended Stay America - Los Angeles - Long Beach Airport is open now. It will close tomorrow at 12:00 a.m.