This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Long Beach Airport
- Hotels
- Long Beach, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4105 E. Willow St., Long Beach, CA, 90815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loved it Love it would definitely come back
Business response:
Andrew, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Great and friendly service. The hotel itself is clean but a bit old but everyone is nice and friendly. There is a kitchen to cook. I had a pleasant stay would stay here again.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you were impressed with our courteous associates and liked your fully-equipped kitchenette. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Overall a very great stay!
Business response:
Desiree, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The gentleman who checked me in was friendly, helpful, & efficient. Great service! The hotel itself and the room in particular were clean, but worn and not well-appointed.
Business response:
Laura, thank you for being our guest. It’s a pleasure to know you liked your well-kept suite and were impressed with our courteous associates. However, we are sorry we missed meeting some of your expectations. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
As always, this hotel is amazing because of the convienant kitchen and friendly staff!!
Business response:
Christina, thank you for making Extended Stay America your home away from home. We are so glad to know you enjoyed your apartment-style suite and that our associates made a remarkable impression once more. It’s always a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Magnetic strip cards to open door locks did lot work properly
Business response:
Thank you for reviewing your stay. We are sorry for the issue you encountered with the keycards. We have shared your feedback with the maintenance team so that we can improve our future guest's experience. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Water pressure in the shower was ridiculously low. They didnt even clean the room. When i inquired why my room wasnt serviced they stated they get busy and sometimes they cant clean all the rooms. I paid $150 a nighr for a room that doesnt get cleaned? Unacceptable.
Business response:
Thank you for the feedback. We are sorry for the issues you encountered and regret the inconvenience caused. We have made a note of your feedback and have shared it with the appropriate team so that we can improve our se4rvice and facilities moving forward. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Long Beach Airport
How is Extended Stay America - Los Angeles - Long Beach Airport rated?
Extended Stay America - Los Angeles - Long Beach Airport has a 4.2 star rating with 1,459 reviews.
When is Extended Stay America - Los Angeles - Long Beach Airport open?
Extended Stay America - Los Angeles - Long Beach Airport is open now. It will close tomorrow at 12:00 a.m.