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Extended Stay America - Los Angeles - Long Beach Airport
- Hotels
- Long Beach, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4105 E. Willow St., Long Beach, CA, 90815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
The staff was pleasant and helpful but the property is out dated smells funny had weird stains all over carpet and my window was broken( the glass) horrible grab n go breakfast options (muffins were stale and yucky). Good location for activities.
Business response:
Thank you for staying at our hotel. We are pleased to know you liked our associates and enjoyed our location. However, we are sorry for the cleanliness issue you encountered and regret the disappointment you had with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We hope you consider staying with us again so that we can make your visit a perfect one. Sincerely, ... read more
Business response:
Keith, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
There’s a resident on the property that’s been there for many years I think 4yrs. He sits in the lobby with his long gray hair and beat up grey sweats, and stands around talk too much to people and causes drama and made me feel very uncomfortable that I left. It’s a shame the staff puts up with his verbiage and loitering. I will not come back to the property due to his excessive habitual shannanigans and unfair and taints the hotel’s brand and staff who otherwise make the experience ... especially your housekeeper Sandra (fr... read more
Business response:
Dave, thank you for being our guest. We're glad to know you were pleased with the service provided by some of our associates, but we're sorry for the inconveniences you mentioned. We have discussed your feedback with the concerned team to make sure future guests do not encounter the same problems. We hope you will return so we can make it up to you. Sincerely, Hotel Management
everything was good had no problems my room was very clean
Business response:
Thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see you were so impressed with your accommodations. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
One of My Favorites I have always stayed at this hotel, the price is better than most of the hotels in the area. it is clean, and they do have quiet rooms. I love the location, and have stayed here over 10 times. it is close to restaurants and stores.
Business response:
Thank you for being loyal to Extended Stay America. We are glad to know you were happy with our location and that you enjoyed our well-appointed accommodations. It was a pleasure accommodating you, and we cannot wait for your next stay. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
First stay Provided the basics. Somewhat noisy, but not a big problem. Seeing the six cops in the hallway looking for somebody was a bit concerning.
Business response:
David, thank you for sharing your feedback. We are pleased to know you had a pleasant time with us, but we regret if inconvenience caused. We hope to have an opportunity to welcome you back so that we can make your next visit a memorable one. Sincerely, Hotel Management
no water pressure in the shower. I never felt clean
Business response:
Thank you for your review. We apologize for the cleanliness and maintenance issues you encountered in your room. Please be assured that we have discussed your feedback with the respective teams, and we’re working with them in order to fix all the problems you mentioned immediately. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Long Beach Airport
How is Extended Stay America - Los Angeles - Long Beach Airport rated?
Extended Stay America - Los Angeles - Long Beach Airport has a 4.2 star rating with 1,459 reviews.
When is Extended Stay America - Los Angeles - Long Beach Airport open?
Extended Stay America - Los Angeles - Long Beach Airport is open now. It will close tomorrow at 12:00 a.m.