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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for staying with us and taking the time to post your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
靠近華人社區的旅館 附近離餐廳及商店都相當近，交通便利，但是房間隔音不足，時常聽到樓上住戶的踩踏聲跟狗吠聲。 提供的沐浴用品有點少，不會自動補發給住戶。 早餐部分就不要有太大的期望。
Business response:
Thank you for being a guest at our hotel and taking the time to share your pictures online. We are pleased to know you enjoyed your overall stay and that our location was ideal for your visit. However, I am sorry for the noise issue you experienced while you were here and regret the inconvenience it caused. Please know, toiletries are available upon request at the front desk and always complimentary. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
附近很多餐廳及商店 希望可以每天提供新的沐浴乳及洗髮精， 礦泉水跟早餐。 晚上時隔音不足常常聽到樓上的腳步聲， 也常常聽到有狗的叫聲。 但大致上來說旅館的整潔相當不錯， 和有廚房跟微波爐是相當適合個人居住的房間。
Business response:
Thank you for your stay. We are glad you liked our clean facility and the convenience of a fully-equipped kitchen in your room. We appreciate you sharing your feedback and will make a note of the same when planning future enhancements. Regarding your comments about the bathroom amenities, we would like to mention that since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities with them, but these items are also available and complimentary at t... read more
Good stay The hotel room was very clean and had a very homey feeling to it, I like the fact that it has a kitchen that's a big plus for me
Business response:
It was a pleasure to have you as our guest at Extended Stay America - Los Angeles - Monrovia. It’s wonderful to know you thoroughly enjoyed your time with us and that your comfortable room and our fully-equipped kitchen made your stay even more memorable. Thanks again for your business, and we would love to welcome you back the next time you are in the area. Sincerely, General Manager
Fine if you get a cheap price--it's not that nice "free breakfast," = granola bars and coffee. Things in the room were held together with tape. The bathroom fixtures were moldy and shower downspout falling off the wall. It was fine in terms of living conditions, but you would think a hotel in this price range cares more about the condition of the room.
Business response:
Thanks for evaluating your stay. We are glad you had an overall pleasant experiences. That being said, we are sorry for the inconvenience you had in your room. We have shared your comments with our housekeeping staff, so that we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, General Manager
would stay again Good room for the price. Hotel employees were super nice. We would deff stay again. It was in a very nice neighborhood.
Business response:
Mitzi, thank you for staying Extended Stay America - Los Angeles – Monrovia. We are so happy you were overwhelmed not only by our excellent service but also with our affordable price. We look forward to welcoming you back soon. Sincerely, General Manager
Convenient hotel for a family of 4 We booked the hotel since all the hotels were booked in the Pasadena area for the U2 concert. This hotel is convenient right off the 210 freeway close to Huntington Drive. There was a kitchen & refrigerator and the room was comfortable for a family of 4. I had called earlier to inform the staff that we already prepaid and wouldn't be able to check in until after midnight which we did and someone was there to manage the front desk and get us a parking pass and entry to the room. Well-recomme... read more
Business response:
It was a pleasure to have you as our guest at Extended Stay America - Los Angeles – Monrovia. We are delighted to read you liked your well-appointed room and our outstanding service along with the convenient location. Thanks for your kind words and recommendation. We look forward to hosting you and your family again soon. Sincerely, General Manager
Average Decent hotel. The area was good in terms of restaurants nearby and location to the I-210. Quiet. The tv had some snowy stations. Some little amenities, like shampoo and conditioner or lotion, would have been nice. Glad I brought my own. Our key cards deactivated after the first night, so we had to get those reset, which was done quickly. The hotel's elevator permit expired a while ago, so that should be reinspected for safety. Would have liked a water cooler in the lobby with the coffee. Grab and go breakfast was jus... read more
Business response:
Thanks for being our guest at Extended Stay America - Los Angeles – Monrovia. We are glad you had an overall pleasant visit and liked our location. We also appreciate your feedback and will share with the respective teams in an effort to improve our service and facilities. We hope you will give us the chance to make it up to you. Sincerely, General Manager
Room too old , TV channel is not enough for reg ne Can't sleep right, bed is to old comforters too old ! Out of dates
Business response:
It was our pleasure having you as our guest. We are pleased you had an overall nice stay. However, we apologize that you were not completely satisfied with our beds. Our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We are also sorry for the issues you experienced with your television channels. We will hope you will visit us again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 3.4 star rating with 2,180 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.