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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Average Budget Hotel As a budget hotel, it's just OK. Room had one plastic cup and a single tiny shampoo and soap bar. You need to ask for everything else - utensils, plastic bags, ice buckets, sheets for sofa bed, etc. We were on 3rd floor, fronting the freeway; only way to block out noise was to use noisy air conditioner. Continental breakfast was limited to Costco-muffins, oatmeal packets (no milk provided) and regular coffee - no decaf; no juice, no other cereal. No coffee in room. Next time, I'd pay a bit more for a nic... read more
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that the hotel amenities were not up to your expectations. Also, I would like to apologie for the noise issues that you experienced. Our team is committed to satisfying our guests and we are very thankful for your feedback. Again, I apologize that our hotel was not to your standards. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Staff was rude and SLOW. Staff was SLOW and would not acknowledge customers no matter how long they were standing in front of the counter. Upon checkout there was no one at the front desk for 45 minutes which caused me to be late to the airport and miss my flight. The kitchen utensils and appliances are to cheap
nice hotels It was nice
Business response:
Thank you so much for sharing your experience with us. I'm glad to hear that you a nice stay! Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Hotel next to the Metro Rail Reserved a non-smoking room - was provided with a room that obviously guests smoke in.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you did not have a comfortable stay. To uphold our company's high standards, I will be working closely with our housekeeping staff to ensure that our rooms meet our company’s high standards. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your ... read more
it was ok for one night bed was like a rock but it did have a large fridge, and a cook top, small tv, and it could use a table to eat at
Business response:
Thank you for taking the time to write a review of your stay. I am glad to hear that you were pleased with the full sized fridge as well as the stove top, but we are disappointed about the uncomfortable bed. Thank you for choosing Extended Stay Hotels. We look forward to seeing you in the future, should your travels bring you back to the area.
Great long term stay. Had all amenities we needed to cook our own meals while in town.
Business response:
Thank you for taking the time to write a review of your experience. It is so rewarding to read that you had a great stay with us! It’s wonderful to hear that we were able to accommodate your needs with our fully equipped kitchens. The staff and I would like to thank you for posting your review. We look forward to having you visit with us again in the future!
离高速近晚上噪音大卫生间声音找不到开关在那 总体还可以早餐太差晚上卫生间排气扇声音大
You have to request kitchen items for the room. There were a couple of ants in the room and the tv was not clear at all.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. Additionally, I will coach our front desk staff to make sure we are clearly communicating our amenities during guest arrivals. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. ... read more
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 4.3 star rating with 1,346 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.