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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Robert, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
We can't thank you enough for the amazing stay The rooms were clean and had everything we needed for a home away from home. The staff was welcoming and professional and always asked if we needed anything. They were wonderful!
Business response:
Kathleen, thank you for sharing a wonderful review of Extended Stay America. We are delighted to know you were impressed not only with your well-appointed room and our convenient location, but also with the courteous service provided by our associates. We look forward to welcoming you again for another memorable time with us Sincerely, Hotel Management
Business response:
Aaron, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Room was clean and neat and bed was reasonably comfortable
Business response:
Thank you for your review of Extended Stay America. We are delighted to read you had a comfortable time with us and that you liked your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Cliff, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Freeway noise made it hard to sleep. Pull out sofa was all springs!
Business response:
Thank you for being a guest at our hotel. Although you liked certain aspects of your stay, we are sorry for the noise issue and that you found the sofa bed uncomfortable. We wish we were given a chance to correct the situation while you were here by changing your room. Please consider giving us another chance to make your next visit a better one. Sincerely, Hotel Management
OK I Guess Great location and reasonably clean and new, but irritating that they save money on some basics. Wifi is incredibly slow and almost worthless. "Breakfast" is a joke. It's just coffee and horrible little muffins. That said, there are worse motels around.
Business response:
Thanks for taking the time to evaluate your experience at our hotel. We are glad to know you liked your well-maintained room and found our location convenient enough to your needs. However, we are sorry for the internet issue and that our breakfast offerings weren’t to your liking. Your feedback is shared with appropriate individuals in our organization in an effort to improve our service and facilities going forward. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Business response:
Laura, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Not the place for Business people The person at the counter put some other business name on my receipt and wouldn't change it. When i called the next day, the manager said she could remove the other business name, but could not provide a receipt with my company name on it. This will make it harder for me to explain to the IRS if I ever get audited. Room was ok.
Business response:
Tom, thanks for being our guest. We are pleased you had an overall pleasant stay, but we are so sorry for the inconvenience you had with your bill. Please reach us out at our hotel if we can assist you further. We have also discussed your feedback with our team members in an effort to enhance our guest’s experience. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 3.4 star rating with 2,210 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.