This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Ontario Airport
- Hotels
- Ontario, CA
About this business
Location details
3990 Inland Empire Blvd., Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was busy for the holiday but the staff was great.
Business response:
Thank you for staying at Extended Stay America and for the feedback. We are delighted to read you had an enjoyable stay and that you received an excellent service from our staff. Your praises have been shared with the entire team for recognizing their efforts. It was a pleasure hosting you and we hope to be your hotel of choice whenever your plans bring you back to this area. Sincerely, Hotel Management
Business response:
Tyree, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Great Stay I have stayed here many times and have had no issues. Only once the recliner didn't recline in my last stay and I let the front desk know at check-out.
Business response:
Noel, thanks for being a loyal guest. We are delighted to know you were impressed with our offerings and found our service along with the facilities to your satisfaction. It was a pleasure having you with us at Extended Stay America, and we look forward to next stay. Sincerely, Hotel Management
Business response:
Annette, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Relatively clean, but not worth the price It makes no sense why this hotel is so expensive. It's relatively clean (there was a sticky spot on my carpet--gross), but otherwise it was fine. And, it was quiet, which I appreciated. Hardly any TV channels, no vending or breakfast...it just wasn't worth $200 for a night
Business response:
Gregory, we appreciate you staying with us. We are pleased you had an overall nice stay. However, we are sorry for not meeting your expectations and the inconvenience it caused. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Business response:
Jennifer, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Amazing Stay! Very nice hotel. All of The staff at the front desk are amazing! What I appreciated most was, the morning after my initial check in I stopped by the front desk and Advised the bathtub needs to be cleaned and to please change the shower curtain. I stated I'd be gone the entire day so anytime would be fine. I received a call a few hours later advising they had completed the task and for my inconvenience and condition of the tub they w/b crediting one full night. I thought this was the most amazing gesture and cus... read more
Business response:
Thanks for the awesome feedback. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
OVERALL NOT BAD AT ALL. WOULDNT BE A BAD IDEA TO HAVE AN ICE MACHINE.
Business response:
Hector, thank you for sharing your kind review of Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. We would also like to inform you that, as we have a full-size refrigerator in all of our suites which includes ice trays for your convenience, we do not have ice machines on our property. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Not Very good
Business response:
Andrea, thanks for the four-star rating of your stay at Extended Stay America. We are pleased to know you had an overall great experience. We invite you to visit us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Ontario Airport
How is Extended Stay America - Los Angeles - Ontario Airport rated?
Extended Stay America - Los Angeles - Ontario Airport has a 3.1 star rating with 2,480 reviews.
When is Extended Stay America - Los Angeles - Ontario Airport open?
Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.