Extended Stay America - Los Angeles - Ontario Airport

Brendon 

on Expedia

7 years ago

Stay here for a great reat and mutual respect! I will have to say that there is no kinder, more attentive staff concerned and host thier guests more. Every single great front,deak, day or night usually I get back,or have to rebook early that day have been nothing, but amazing and all employs deserve the ultimate respect, for they give it 100% respect and understanding. In my opinion all should be given huge raises for they have made this stay as akward via; weather, the airlines issues, parking and aimply being able to get r... read more

Anonymous 

on Expedia

7 years ago

The best customer service I've seen Amazing customer service even when we had a payment issue we weren't aware of the manager actually handled it really well and waited well past checkout for us to pay for another night since he told us last minute. He didn't rush us or embarrass us at all he was amazing. 

Anonymous 

on Expedia

7 years ago

Wonderful time as always One of the hotels I keep coming back to. everything was as expected.. great all the way around. 

Anonymous 

on Expedia

7 years ago

Here, Best Western Vineyard DoubleTree! Stay Staff is so kind. Most guests are workers who enjoy talking, get up early and there are nice reataurants places to walk safetly. No issues with parking or noise. Front desk Nd staff are so kind, understand different hours and jobs,by guests. No one hounding you only asking if anything,else is needed. Spacious rooms, cook your own dinner, walk and enjoy safetly. No Airport noise or even freeway noise. Go to Bennihanna next door who gave me a discount for the next night knowing,I wa... read more

Anonymous 

on Expedia

7 years ago

prob wouldnt again Outside of hotel very nice. Inside could have been kept a lot cleaner. People just sitting on the floor of the lobby area, seems there is a lot of regulars that stay there.