Extended Stay America - Los Angeles - Simi Valley

Business response:

Dear Guest, Thank you for taking the time to share your kind feedback. We are pleased to hear that you found your room clean and our staff friendly during your stay. Providing a welcoming atmosphere and maintaining high cleanliness standards are priorities for our team, and it is always rewarding to know when our efforts are appreciated. Your positive comments will be shared with our staff as encouragement to continue delivering great service. We truly value your support and are grateful you chose to stay at Extended Stay Am... read more

Business response:

Dear Guest, We’re pleased to know your arrival process was smooth and that you were able to enjoy a restful night during your stay. It’s always encouraging to hear when comfort and convenience come together seamlessly. Your feedback has been shared with the team as we continue focusing on providing a consistent and comfortable experience for our guests. We truly appreciate your perfect rating and look forward to welcoming you back to Extended Stay America again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America and for your great review. We’re pleased to know you found your room well-maintained and appreciated the professional service provided by our team. It’s wonderful to hear that our efforts to provide a welcoming and enjoyable environment were felt throughout your stay. We will relay your compliments to the team and look forward to welcoming you back again for another pleasant and memorable visit. Sincerely, Hotel Management