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Extended Stay America - Los Angeles - Simi Valley
- Hotels
- Simi Valley, CA
About this business
Location details
2498 Stearns St., Simi Valley, CA, 93063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good
Clean room. Staff was professional
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for your great review. We’re pleased to know you found your room well-maintained and appreciated the professional service provided by our team. It’s wonderful to hear that our efforts to provide a welcoming and enjoyable environment were felt throughout your stay. We will relay your compliments to the team and look forward to welcoming you back again for another pleasant and memorable visit. Sincerely, Hotel Management
Ease of check in
Fast check in and clean rooms.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for taking a moment to share your experience. We are glad your arrival was smooth and that you found the space well cared for during your time with us. Creating an easy start and a comfortable setting is something we truly value, and it’s great to know that it stood out. Your feedback is appreciated by our team, and we hope to welcome you back again whenever your travels bring you our way. Sincerely, Hotel Management
Improve: plumbing in bathroom, drapes without tattered holes in them, hvac that doesn't rattle all night, breakfast thats more than a choice of a small, stale plastic-wrapped muffin or a pouch of instant oatmeal.
Business response:
Dear Guest, We’re sorry to hear that several aspects of your visit affected your comfort. We understand your frustration with the bathroom plumbing, the condition of the window drapes, and the HVAC noise that made it difficult to rest, as these in-room elements should function properly and contribute to a comfortable environment. We also regret that our breakfast offerings felt limited and did not meet expectations for a satisfying start to the day. Your feedback has been shared with the appropriate teams to help ensure thes... read more
There was nothing to cook or serve with in room. Coffee at entrance not refilled unless attendant directed to do so. No healthy "food" items.
Business response:
Dear Guest, We appreciate you taking the time to share your feedback and are sorry that certain aspects of your stay did not meet expectations. We apologize that the in-room kitchen did not have the items you hoped for. Cookware and dishware are available upon request at the front desk to help maintain hygiene standards, and we regret that this was not informed to you prior to your stay. We’re also sorry that the coffee area required direction to be refilled and that the selection of grab-and-go items did not include the var... read more
Frequently asked questions about Extended Stay America - Los Angeles - Simi Valley
How is Extended Stay America - Los Angeles - Simi Valley rated?
Extended Stay America - Los Angeles - Simi Valley has a 3.6 star rating with 2,178 reviews.
When is Extended Stay America - Los Angeles - Simi Valley open?
Extended Stay America - Los Angeles - Simi Valley is open now. It will close tomorrow at 12:00 a.m.