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Extended Stay America - Los Angeles - Simi Valley
- Hotels
- Simi Valley, CA
About this business
Location details
2498 Stearns St., Simi Valley, CA, 93063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was in good condition,but we dropped some water on the bathroom floor wiped it up and the towel was so dirty. Had to wear shoes. Yuck....my only other complaint is you advertise breakfast. It was slim pickings. May e you should advertise coffee and snacks. False advertisement. Not cool. I had bigger expectations. I wont be back.
Business response:
Dear Guest, Thank you for taking the time to bring these matters to our attention. We’re sorry that aspects of your stay fell short of expectations, particularly the condition of the bathroom flooring and the morning offering. We regret that these inconveniences took away from an otherwise great visit. These points have been shared with leadership and the appropriate teams to review cleanliness standards and how our breakfast options are communicated to guests. We hope you will give us another opportunity to provide you with... read more
Ok
The staff was nice, and the room was clean, but no frills. Nothing in the kitchen unless you buy a kitchen package. All we wanted was a bottle opener, so another guest had to help us. A little misleading in the reservation as there is NO Breakfast only a coffee bar. It was only one night, but will not stay at an Extended Stay Hotel again.
Business response:
Dear Guest, Thank you for taking the time to share your review with us. We are glad to know your visit included positive interactions and a well-maintained accommodation. At the same time, we regret that certain expectations were not met during your short stay, particularly regarding in-room conveniences and the limited morning offering. Our approach is designed to allow guests to request specific items based on their individual needs, and we’re sorry this wasn’t clearly conveyed or readily available at the time. Your feedba... read more
Convenient property. Ok value. Nice staff.
Business response:
Dear Guest, Thank you for staying with us and posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read that you enjoyed our outstanding service and convenient location and found us to be an excellent value. Your compliments will be shared with our team. We are thrilled to share your feedback with our team, as they always love hearing feedback from our guests. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Simi Valley
How is Extended Stay America - Los Angeles - Simi Valley rated?
Extended Stay America - Los Angeles - Simi Valley has a 3.6 star rating with 2,179 reviews.
When is Extended Stay America - Los Angeles - Simi Valley open?
Extended Stay America - Los Angeles - Simi Valley is open now. It will close tomorrow at 12:00 a.m.