This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Simi Valley
- Hotels
- Simi Valley, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2498 Stearns St., Simi Valley, CA, 93063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
ONLY CARD NO CASH ANYMORE Overall the place was fine, customer service the worst, seating in the back, when i try to pay with cash i was told no cash card only the staff helping me was not rude but not nice either, I suggest that your website should mention no cash card only before we do the reservation so we know before hand because there is some people that dont have card to pay
Business response:
Dear erick, Thank you for staying with us and for leaving a review. We apologize if our payment policy caused you any inconvenience. It is our hotel’s policy not to accept cash as a form of payment. We require a credit or debit card on file for each reservation to cover any additional charges during your stay. This practice is standard across reputable hotel chains, and we regret any misunderstanding regarding this. Additionally, we aim to be transparent by clearly communicating all our policies on every booking platform, al... read more
Good: Easy freeway access, friendly staffs. Could be better: Room air condition a bit loud, no thermostat to control room temperature
Love that it was nice and clean, also super spacious and exactly what we needed. If you're looking for comfort, this is it but if you want an over the top hotel, it probably isn't for you.
Business response:
Dear Jennie, We appreciate your kind remarks about our well-kept hotel. We aim to provide a spotless setting for our guests to relax and feel at home, and we're glad that you experienced just that. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Your review serves as motivation to keep up the great work! It was our pleasure hosting you here at Extended Stay America, and we can't wait to welcome you back for another fantastic visit.Sincerely, Hotel Management
The room smelled like dirty feet. Carpets need to be replaced r cleaned.
Business response:
Dear Leanne, We are pleased to know how much you enjoyed your stay at Extended Stay America. We are grateful for taking the time to share your recent experience at our hotel. Your feedback is important to us, and we are genuinely sorry for any inconvenience you encountered during your stay. Our primary mission is to provide guests with comfortable accommodations and excellent service by a warm, responsive team. We regret that your experience did not reflect this commitment. We loved having you as our guest and hope to see yo... read more
Great
Good deal
Business response:
Dear Scott, Thank you for choosing Extended Stay America for your recent stay. We work hard to ensure our guests have a comfortable and memorable visit. We are so pleased that we exceeded your expectations and that you found us to be a great value. We would be delighted to accommodate you again in the future and hope that you will revisit soon.Sincerely, Hotel Management
I was pleasantly surprised that I was placed in a room with a bench seat in the shower stall. I am getting around with a cane, and the staff noticed. I was able to wash my feet comfortably.
Frequently asked questions about Extended Stay America - Los Angeles - Simi Valley
How is Extended Stay America - Los Angeles - Simi Valley rated?
Extended Stay America - Los Angeles - Simi Valley has a 4.3 star rating with 1,287 reviews.
When is Extended Stay America - Los Angeles - Simi Valley open?
Extended Stay America - Los Angeles - Simi Valley is open now. It will close tomorrow at 12:00 a.m.