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Extended Stay America - Los Angeles - Simi Valley
- Hotels
- Simi Valley, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2498 Stearns St., Simi Valley, CA, 93063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great
Business response:
Dear ARBEL, On behalf of our entire team, thank you for taking the time to post such excellent feedback about Extended Stay America. We are delighted that you thoroughly enjoyed your stay. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management
It was great, low water pressure in the shower, very low, kinda weird. But it was still a great stay!
The only thing that was such a shame is that the hallways smelled so strongly of pot smoke - to the point that we could smell it in the room. We had to grab towels from the bathroom to stuff under the door in hopes of stopping the skunky stench. Sadly, for this reason, as much as we loved this hotel, we would never return or recommend it to anyone. It is really criminal what we now have to deal with these days. Some always seem to ruin it for the rest.
Business response:
Dear ELIZABETH, We appreciate you taking the time to evaluate your visit to Extended Stay America. We are genuinely pleased you loved most aspects of our hotel. However, we sincerely regret the issue which compromised your experience. Thank you for bringing your concerns to our attention so we can address them adequately. We hope you will allow us the opportunity to make it up to you and show you the exceptional stay you should have received.Sincerely,Hotel Management
Nice property,Saturday evening excellent front desk staff, very friendly and professional
Very convenient, close to our event and close to shopping and dining. Everyone was friendly. Good place to stay.
Business response:
Dear Elba, Thank you for being our guest at Extended Stay America and posting your review. We are so glad we exceeded your expectations and that you thoroughly enjoyed your time with us. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with our team. We are happy you enjoyed the location close to the shopping and dining areas. Thanks again for your review, and we hope to see you again soon.Sincerely,Hotel Management
I didn't like that I needed to get the dishes the pots and the pans from the front desk
Business response:
Dear Tyrone, We appreciate your review and thank you for your feedback. We are glad your stay was pleasant overall; however, we are sorry for any concern you experienced regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We hope to welcome you back to our... read more
Friendly staff, good location. Nothing fancy but everything worked.
Frequently asked questions about Extended Stay America - Los Angeles - Simi Valley
How is Extended Stay America - Los Angeles - Simi Valley rated?
Extended Stay America - Los Angeles - Simi Valley has a 4.3 star rating with 1,287 reviews.
When is Extended Stay America - Los Angeles - Simi Valley open?
Extended Stay America - Los Angeles - Simi Valley is open now. It will close tomorrow at 12:00 a.m.