Extended Stay America - Los Angeles - Simi Valley

Business response:

Dear Guest, Thank you for your feedback! It is nice to know you had a satisfactory stay. However, we are sorry for the concerns that disappointed and negatively impacted your time with us. Allow us to review the areas to ensure they are corrected. We hope to welcome you back for another visit soon!Sincerely,Hotel Management 

Business response:

Dear George, Thank you for your positive feedback! We're thrilled to hear that you had a good stay with us. Providing a comfortable and enjoyable experience is always our goal, and we’re glad we were able to meet your expectations. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. We look forward to hosting you again in the future and are excited to welcome you back for another great stay at Extended Stay America!Sincerely,Hotel Management 

Business response:

Dear Alesia, Thank you for your positive review! We’re delighted to hear that you found our location convenient and walkable to dining areas and other attractions. Providing easy access to local amenities is important to us, and we’re glad it enhanced your stay. Your feedback is greatly appreciated, and it motivates our team to continue delivering great experiences. We look forward to welcoming you back to Extended Stay America soon for another enjoyable visit!Sincerely,Hotel Management