This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Simi Valley
- Hotels
- Simi Valley, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2498 Stearns St., Simi Valley, CA, 93063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
In town for business and this place worked out well
Business response:
Thank you for choosing Extended Stay America for your business trip to Simi Valley. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
A clean place to sleep, no frills whatsoever Our check-in process took quite a while. Arriving at 11:30pm, the clerk was no where to be found, though we (there were several of us waiting to check in) could hear noises toward the back room. There was a doorbell to ring on the desk for service, we rang it several times, finally tried to call the hotel from our phone. A clerk finally came out and told us the call bell hasn't worked for a long time, that she has asked management to fix it for months, but to no avail. This is una... read more
Business response:
Matthew, we appreciate you taking the time to review your stay. Please accept our sincere apologies for the issues you experienced at the time of check-in. We take your comments seriously and will use them to ensure we consistently deliver a great stay for future guests. Also, your feedback about the breakfast offerings will be shared with our Brand Leaders to assist them when determining new breakfast choices. We hope you will give us another chance to provide you a better experience. Sincerely, Hotel Management
Location was convenient, no vending machines. Breakfast bar was empty in the middle of serving time. Couldnt understand clerk.
Business response:
Frank, thank you for your review. Although you liked our convenient location, we are sorry for the issues you encountered at the time of breakfast. We are reviewing this situation with our staff to ensure these items are always well-stocked. We do appreciate your observations and concerns, and we have taken note of both. We hope you will consider giving us a second chance to provide the hospitality you should always expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Simi Valley
How is Extended Stay America - Los Angeles - Simi Valley rated?
Extended Stay America - Los Angeles - Simi Valley has a 4.3 star rating with 1,288 reviews.
When is Extended Stay America - Los Angeles - Simi Valley open?
Extended Stay America - Los Angeles - Simi Valley is open now. It will close tomorrow at 12:00 a.m.