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Extended Stay America - Los Angeles - Simi Valley
- Hotels
- Simi Valley, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2498 Stearns St., Simi Valley, CA, 93063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fast check in and nice staff. Clean rooms and clean bathrooms
Business response:
Thank you for the glowing review of Extended Stay America. We're thrilled to know you were impressed with the service provided by our associates and that you loved your well-kept property. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
There was plenty of space and the location was excellent.
Business response:
We are delighted you chose to stay with us at Extended Stay America Los Angeles - Simi Valley. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. It was also great to know you liked our convenient location. Thank you for being our guest, and we hope you will visit us again the next time you are in the area. Sincerely, Hotel Management
We reserved 6 rooms and had to cancel 2 of them because they were dirty and had dirty lingerie hanging in the window in one of the rooms. We asked for them to be removed and left for a few hours and when we returned they were still there.
Business response:
David, thank you for staying at our hotel. We are sorry for the issues you two of your rooms and regret our front desk did not accommodate your request. We are working with our housekeeping as well as with our front desk team to make sure that we deliver a superb stay every time. We hope to have another opportunity to welcome you back soon so that we can provide you with a much better experience. Sincerely, Hotel Management
You need more cleaning service trash room discusting! But your employees were gr8
Business response:
Lillian, thank you for taking the time to review your experience and letting us know how we can improve. Although you liked our staff, we are sorry for the disappointing stay and for the cleanliness issues you experienced. We have our appropriate team doing a full inspection of all our suites as a precaution, and we have relayed your comments with the team. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Rooms need plumbing attention. Smelly sink drain and rusty shower drains. Just okay in terms of comfort. I did not like some of the folks hanging around outside the hotel. Seemed shady.
Business response:
Thank you for taking the time to review your stay with us. We are happy you had an overall comfortable stay. However, we are sorry about your experience and have brought this to the attention of our housekeeping for review and action. Your concerns regarding the plumbing have been shared with the maintenance team to fix it immediately. We do hope you give us another chance in the future to make it up to you. Sincerely, Hotel Management
Was ok property, some customers cook stinky food which can cause issues in your room
Business response:
Thanks for the feedback. We are glad to read you had an overall pleasant visit. However, we are sorry for the odor issue you experienced and regret the inconvenience it caused. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Simi Valley
How is Extended Stay America - Los Angeles - Simi Valley rated?
Extended Stay America - Los Angeles - Simi Valley has a 4.3 star rating with 1,309 reviews.
When is Extended Stay America - Los Angeles - Simi Valley open?
Extended Stay America - Los Angeles - Simi Valley is open now. It will close tomorrow at 12:00 a.m.