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Extended Stay America - Los Angeles - Simi Valley
- Hotels
- Simi Valley, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2498 Stearns St., Simi Valley, CA, 93063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
The hotel and room was clean, the staff was helpful and friendly but the room was lacking amenities. One plastic cup, one shampoo and 2 bars of soap in the bathroom were the only things in the room.
Business response:
Thank you for choosing Extended Stay America for your needs. We are pleased to know you liked our convenient location and that you were impressed with the service of our courteous staff. Kindly note, kitchenware, and in-room amenities are available at front desk to ensure their cleanliness. t was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Shouldn't have to ask--but they will provide It was ok, great for bringing the dog. Have to ask for coffee, coffee pot, kitchen utensils, water glasses, etc.. No hairdryer in room like hotels normally provide. The breakfast is cereal (no milk), energy bars, coffee. The hotel gal was by herself at check-in, and several people needed service. I felt bad for her, but she did xlnt under the circumstances. Price is very good. Will be more prepared next time and will stay again.
Business response:
Thank you for choosing Extended Stay America. It feels so good to know you were impressed with our pet-friendly policy and that we were able to meet your expectations at a great price. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Comfortable stay Overall happy with room and location easy freeway access and like that extended have refrigerators and microwaves in room. under renovation was only reason for condition so/so.
Business response:
Gina, thank you for your kind review. We are delighted to know you had a relaxing stay in your well-appointed room and that you liked the convenience of our location. However, we are sorry for any inconvenience caused to you. Thank you once more for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management
Coffee is part of my waking up Day 1.... coffee in lobby but no cream or creamer..... Day 2.... coffee in lobby not there at all, just a sign that the coffee was not available
Business response:
Martin, thank you for being a guest at Extended Stay America. It is never our intention to make our guests feel hurt, and we feel sorry as your experience was compromised when staying here. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose us again in the future. Sincerely, Hotel Management
Nice room. Clean. Good amenities. Couldn’t find ice
Business response:
Karen, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and liked our well-kept property. Also, know we have a full-size refrigerator with ice trays for guests’ convenience in every room, and therefore, we do not have ice machines. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
No cleaning service unless we asked for it. Coffee in lobby for morning was usually empty
Business response:
Thank you for being our guest. We are sorry for the unpleasant stay you had and for the issues you encountered. Also, please know to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Simi Valley
How is Extended Stay America - Los Angeles - Simi Valley rated?
Extended Stay America - Los Angeles - Simi Valley has a 4.3 star rating with 1,288 reviews.
When is Extended Stay America - Los Angeles - Simi Valley open?
Extended Stay America - Los Angeles - Simi Valley is open now. It will close tomorrow at 12:00 a.m.