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Extended Stay America - Los Angeles - Simi Valley
- Hotels
- Simi Valley, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2498 Stearns St., Simi Valley, CA, 93063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Younbok, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
The staff was real helpful, room was clean and so was proerty
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Comfort Was good
Business response:
Dominick, thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
We stayed here because it was close to the Ronald Reagan Presidential Library and they accepted dogs. They had coffee but nothing to put in it!!!!.........why provide it...
Business response:
Thank you for posting a review of your stay. We're glad to know our location close to Ronald Reagan Presidential Library worked well for your traveling needs and that you were pleased with our pet-friendly property. However, we're sorry our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The staff was very welcoming and called our room after we checked in to see if everything was to our expectations.
Business response:
Thank you for staying at Extended Stay America. We are delighted you had a nice time with us and that our staff took great care of you. It was a pleasure having you as our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
Business response:
Mark, It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
No effort to supply promised breakfast The property, the rooms, the parking, the neighborhood... all great..... BUT they say "breakfast".... the coffee is NEVER Ready or is gone very quickly... the oatmeal has no milk/cream available... the basket of---HEY what was in the basket because by 8a.m. the basket is EMPTY and the desk guy says "we ran out, we have no more in stock".... which would be okay if it wasn't EVERY morning.
Business response:
Thank you for the feedback. We are glad to read you liked your room and had a comfortable stay. However, we apologize you were unable to take advantage of our complimentary grab-and-go breakfast and regret the inconvenience it caused. We will be sharing your concern with our team so we can prevent this from happening in the future. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Simi Valley
How is Extended Stay America - Los Angeles - Simi Valley rated?
Extended Stay America - Los Angeles - Simi Valley has a 4.3 star rating with 1,309 reviews.
When is Extended Stay America - Los Angeles - Simi Valley open?
Extended Stay America - Los Angeles - Simi Valley is open now. It will close tomorrow at 12:00 a.m.