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Extended Stay America - Los Angeles - Torrance
- Hotels
- Torrance, CA
About this business
Extended Stay America Hotel Los Angeles - Torrance is located at 3525 Torrance Blvd, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3525 Torrance Blvd., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Maybe consider spending more for a better hotel. Stay was fine if you don’t mind the stench of smoke in the hallways. The rooms are quite dated as far as old dingy curtains, yellow stained phones. Granted I was staying in a smoking room as it was the only one left. Staff was friendly. No other complaints.
Business response:
Carl, thank you for reviewing our hotel. We're glad to know you liked the service provided by our staff, but we're sorry for the cleanliness and maintenance issues you encountered while you were. We assure you that we have discussed your feedback with the respective teams, and we’re working with them in order to fix all the problems you mentioned immediately. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
I’m not expecting that I need to call the front desk about what I needed in the kitchen n bathroom. Like the blower. Like the kitchen, no glasses or coffee maker
Business response:
Eva, thank you for staying at Extended Stay America. We are sorry you were unhappy with our hotel policy and regret the inconvenience it caused. We appreciate your feedback and hope to see you back soon. Sincerely, Hotel Management
Business response:
Rachel, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Business response:
Thank you for taking the time out of your busy schedule to share your glorious rating with fellow travelers online. We appreciate you choosing us and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Gopala, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Loved it so much we stayed-in-place an additional night!
Business response:
Thanks for the 5-star review of Extended Stay America. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for an excellent stay. Thanks once more for your comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Business response:
Viola, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Basic needs met. The trip was a stay-over to attend a family member's surgery. It was conveniently located including being nearby to many restaurants. Thus, it served our needs. The staff was cordial and conducted themselves in a professionally. Being an extended stay hotel I expected the room would be stocked with basic kitchen essentials. That was not the case, although, those items were made available upon request.
Business response:
Jean, thank you for being our guest at Extended Stay America. We are happy to know our location was ideal for your needs and were impressed with our courteous associates. Also, please know to ensure the cleanliness of the kitchenware, they are kept at the front desk and are delivered to your suite upon request. It was a pleasure to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance
How is Extended Stay America - Los Angeles - Torrance rated?
Extended Stay America - Los Angeles - Torrance has a 4.1 star rating with 1,129 reviews.
When is Extended Stay America - Los Angeles - Torrance open?
Extended Stay America - Los Angeles - Torrance is open now. It will close tomorrow at 12:00 a.m.