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Extended Stay America - Los Angeles - Torrance
- Hotels
- Torrance, CA
About this business
Extended Stay America Hotel Los Angeles - Torrance is located at 3525 Torrance Blvd, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3525 Torrance Blvd., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loved it here! The hotel and room were very clean and quality of service for staff and management were good. Hotel amenities were adequate and location was very convenient. Breakfast consists of coffee, tea and snacks (muffins, oatmeal and granola bars). Parking and WiFi are complimentary. The only thing I would recommend is renovating and/or remodeling as the building and upgrading the appliances are old and outdated. But overall, very satisfied with my stay — clean and no pests! Would stay here again!
Business response:
Tiffany, thank you for sharing your feedback of Extended Stay America. It is a delight knowing how happy you were with the comfort of your room and that courteous associates made your stay a pleasant one. Also, your comment about our convenient location is appreciated, Your constructive feedback is noted, and we hope you will come back to see us soon. Sincerely, Hotel Management
Checked in and was told there were no more keys and had to wait. Also I reserved a king size bed and was told there was none available at check in. Had to downsize and not sure if I got the downsized price.
Business response:
Thank you for posting a review of your stay. We're sorry for the inconvenience you had at the time of check-in and for not being able to accommodate you in the room you booked. Please be assured that we're investigating the issues you described and are taking the appropriate action to prevent it from happening again. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Family Fun In Torrance
Business response:
Deboragh, thank you for choosing Extended Stay America while here for family fun. We are glad to know you enjoyed your stay with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
A must go Hotel! Hotel is nice with a very nice and soft spoken staff and her name is Shantel... Room is nice very spacious with kitchen!
Business response:
Stan, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your well-equipped, spacious suite. We will be sure to share your compliments with Shantel for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
周辺地域は便利がいい ビジネスで4泊しました。ショッピングモール、レストランも周辺にあり便利のいいホテルです。朝食はコーヒーとシリアル、マフィン、スナックバーのみで残念なアメリカンブレックファーストです。部屋もエアコンの音がうるさかったり、点かない電気があったり、メンテナンスが必要なところがあちこちに見られます。でも宿泊費は地域からかそんなに安くはない。
Business response:
Thank you for choosing us. Although you liked our location, we are sorry for the issues you encountered. This is not the way we would like our guests to leave with, so your feedback has been discussed with the appropriate team members to improve our future guests’ experiences. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Really shabby The front desk staff was great, but the hotel is REALLY shabby! No hair dryer in room or available at lobby desk. No maid service; new towels had to be traded for old towels at the front desk. I expect an Extended Stay to have the bare necessities in the kitchen-there was absolutely nothing. My tv didn’t work until I came into my room one evening and it was on! It smelled of mold and dust, so the A/C had to be on constantly to keep the moisture down. And WiFi/cell service was spotty at best. Thankfully, I was o... read more
Business response:
Mary, thank you for being our guest. We're glad to know you were pleased with the service provided by our associates, but we're sorry for not meeting some of your expectations and for the maintenance issues you encountered in your room. Please know our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their personal items. So we certainly understand why you may have found our amenities a bit different than traditional hotels. We will also share your feedbac... read more
My shower made Loud noise when you turn on the shower
Business response:
Thank you for reviewing your stay at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for the inconvenience you had due to the shower in your room. We have discussed your feedback with our maintenance team to inspect and fix the problem. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance
How is Extended Stay America - Los Angeles - Torrance rated?
Extended Stay America - Los Angeles - Torrance has a 4.2 star rating with 1,270 reviews.
When is Extended Stay America - Los Angeles - Torrance open?
Extended Stay America - Los Angeles - Torrance is open now. It will close tomorrow at 12:00 a.m.