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Extended Stay America - Los Angeles - Torrance - Del Amo Circle
- Hotels
- Torrance, CA
About this business
Location details
3995 W. Carson St., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent service
I requested an accessible room when I checked in the gal the desk told me that there would be a walk-in shower and unfortunately, there was a tub with a shower so that was a little disappointing. Other than that, my day was wonderful.!
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for your review. We are glad to hear that your stay was wonderful overall, and we appreciate you sharing both your satisfaction and your disappointment. We understand how important it is for the room features to align with your requests, and we are sorry that the shower setup did not match the walk-in option you expected at check-in. Your feedback is valuable and helps us improve how we communicate and confirm accessibility needs. It was a pleasure having you as ou... read more
Bathtub was not clean
Business response:
Dear Guest, We understand how important overall cleanliness is to a comfortable stay, and guest comments are always valuable to us. Your comment has been noted to help inform attention to detail throughout the property. We appreciate you bringing this to our attention and value the opportunity to learn from your input. We hope you will consider staying with us again in the future, allowing us the chance to provide a more pleasant and satisfying visit. Sincerely, Hotel Management
We were there for a soccer tournament. Room was clean. There was no soap. It says Breakfast included and there was only muffins and no coffee. I asked a reception where they may gonna make coffee and she said to give her 15 minutes. I would definitely say again for the price and the area. But I’d say at seven out of 10.
Business response:
Dear Guest, Thank you for sharing your experience during your tournament stay and for offering such a thoughtful perspective. We are glad to see that the overall condition of your room met expectations and that the location worked well for your plans. We also appreciate you noting a few details that affected convenience during your visit. Feedback like this is helpful as we continue refining how we communicate and ensure essentials are readily available. Our team remains focused on delivering comfort, value, and ease. We tru... read more
For the most part it was clean but i found a big human hair ball on the floor by the sink
Business response:
Dear Guest, Thank you for taking the time to share your review with us. We’re glad to hear that, overall, the accommodation met your expectations for cleanliness. That said, we regret that some areas were overlooked during your stay. Even small oversights can impact an otherwise positive impression, and we have shared your feedback with our housekeeping team to ensure greater attention is given to the upkeep of our rooms. We hope you will allow us an opportunity to offer a significantly improved stay in the future. Sincerely... read more
Frequently asked questions about Extended Stay America - Los Angeles - Torrance - Del Amo Circle
How is Extended Stay America - Los Angeles - Torrance - Del Amo Circle rated?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle has a 3.3 star rating with 2,555 reviews.
When is Extended Stay America - Los Angeles - Torrance - Del Amo Circle open?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle is open now. It will close tomorrow at 12:00 a.m.