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Extended Stay America - Los Angeles - Torrance - Del Amo Circle
- Hotels
- Torrance, CA
About this business
Location details
3995 W. Carson St., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The breakfast food was poor. Less than a continental breakfast.
Business response:
Dear Guest, We sincerely apologize that the breakfast offering did not meet your expectations. We understand that breakfast is an important part of the guest experience, and we regret that it fell short during your visit. Your comments are very valuable to us and will be shared with the concerned team as we continue reviewing ways to improve our amenities and services for our guests. We truly appreciate you bringing this to our attention and value your input. We look forward to welcoming you back soon. Sincerely, Hotel Manag... read more
체크인 속도가 늦고, 카드키가 제대로 작동하지 않아 몇차례의 불편함을 겪었으나 본인에게만 해당되는 일이라고 꾸증 들었네요.
Excellent service
I requested an accessible room when I checked in the gal the desk told me that there would be a walk-in shower and unfortunately, there was a tub with a shower so that was a little disappointing. Other than that, my day was wonderful.!
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for your review. We are glad to hear that your stay was wonderful overall, and we appreciate you sharing both your satisfaction and your disappointment. We understand how important it is for the room features to align with your requests, and we are sorry that the shower setup did not match the walk-in option you expected at check-in. Your feedback is valuable and helps us improve how we communicate and confirm accessibility needs. It was a pleasure having you as ou... read more
Bathtub was not clean
Business response:
Dear Guest, We understand how important overall cleanliness is to a comfortable stay, and guest comments are always valuable to us. Your comment has been noted to help inform attention to detail throughout the property. We appreciate you bringing this to our attention and value the opportunity to learn from your input. We hope you will consider staying with us again in the future, allowing us the chance to provide a more pleasant and satisfying visit. Sincerely, Hotel Management
For the most part it was clean but i found a big human hair ball on the floor by the sink
Business response:
Dear Guest, Thank you for taking the time to share your review with us. We’re glad to hear that, overall, the accommodation met your expectations for cleanliness. That said, we regret that some areas were overlooked during your stay. Even small oversights can impact an otherwise positive impression, and we have shared your feedback with our housekeeping team to ensure greater attention is given to the upkeep of our rooms. We hope you will allow us an opportunity to offer a significantly improved stay in the future. Sincerely... read more
Frequently asked questions about Extended Stay America - Los Angeles - Torrance - Del Amo Circle
How is Extended Stay America - Los Angeles - Torrance - Del Amo Circle rated?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle has a 3.3 star rating with 2,579 reviews.
When is Extended Stay America - Los Angeles - Torrance - Del Amo Circle open?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle is open now. It will close tomorrow at 12:00 a.m.