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Extended Stay America - Los Angeles - Torrance - Del Amo Circle
- Hotels
- Torrance, CA
About this business
Location details
3995 W. Carson St., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You get what you pay for. Please don't think you'll be getting breakfast. The staff was too busy to make sure there was enough coffee for guests. The muffins were chemical infused vacu-packed non edible health hazards. The rooms were ok, but worn. The price reflected the environment.
Business response:
Dear Lisa,We apologize for your unsatisfactory experience. Providing a welcoming environment with quality amenities is important to us, and it’s disappointing to learn that our breakfast offerings and room conditions did not meet your expectations. We will address these concerns with our team to ensure improvements are made. Your feedback is valuable, and we appreciate the opportunity to learn from your experience. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank... read more
Talik helped me check in and remembered all of my requests when I check in. He's a smart kid, kind too. When I needed to extend my stay because of work, Janice made sure of my place in line when there were a lot of people in the lobby. It seems all the front desk and housekeeping personnel are on top of it.
Business response:
Dear Ralph,Thank you for the generous review of Extended Stay America. We’re pleased that Talik made such a positive impression during your stay. It’s wonderful that your check-in was smooth and your requests were remembered, making you feel welcomed. It’s also great to know that the front desk and housekeeping contributed to a well-run experience. We appreciate your kind comments. Please come and see us again soon.Sincerely,Hotel Management
Great check-in Always excerent service with Mr Tliak.C
God stay I Great place for the rates exactly what I expected
Easy to get to, quiet and friendly start
Business response:
Dear Gabino,Thank you for the fantastic review of Extended Stay America. We're glad you found the location convenient and the atmosphere peaceful. Providing a welcoming environment is important to us, and we appreciate your kind words about the team. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management
Staff--Janice, Talic, Una, Nancy, Iris and Maria are courteous and helpful during check in and whatever I need during my stay. Big fridge is a big plus. I often ask for a later checkout to finish up my work and they don't hesitate to give me an extra hour.
Business response:
Dear Ralph,Thank you for the generous review of Extended Stay America. We're thrilled to hear that our team made such a positive impact on your stay. We aim to provide friendly and attentive service, and it's wonderful to know that they've been able to assist you with your needs. We're also glad that the large fridge has been a helpful feature for you. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance - Del Amo Circle
How is Extended Stay America - Los Angeles - Torrance - Del Amo Circle rated?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle has a 3.3 star rating with 2,430 reviews.
When is Extended Stay America - Los Angeles - Torrance - Del Amo Circle open?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle is open now. It will close tomorrow at 12:00 a.m.