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Extended Stay America - Los Angeles - Torrance - Del Amo Circle
- Hotels
- Torrance, CA
About this business
Location details
3995 W. Carson St., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn’t like that they didn’t have clean towels to give us and the remote to the tv didn’t work but other then that it was ok .
Business response:
Dear Brenda, Thank you for staying with us and for sharing your experience with us. We're glad that, overall, your stay was manageable, but we apologize for the inconvenience caused by the lack of clean towels and the remote not functioning properly. Those are basic expectations, and we'll be addressing both with our team to ensure they are better managed going forward. Thank you again for your feedback,, as it helps us improve the experience for all our guests. We hope we have the opportunity to make a much better impressio... read more
good
Business response:
Dear Luz, Thank you for choosing Extended Stay America. We're glad to know your stay was a pleasant one. It's always encouraging when guests find comfort and value during their visit. Our team works hard to provide a welcoming environment, and it means a lot to know that effort made a difference. We look forward to the opportunity to welcome you again in the future and appreciate you choosing to stay with us. Sincerely, Hotel Management
Fui a una reunion familiar muy bonito y convenient todo limpio
I was checked in by Iris and she remembered that I stayed there before. Seems like the front desk staff is alert and tuned in to their roles. She is always courteous, friendly and helpful whenever she helps me. The stay was for four nights and when I had an extra roudy neighbor upstairs, Iris, Maria and Erika made sure I was taken care of by making sure I was satisfied with the new room they accommodated me. Overall the stay was a quiet and a comfortable one.
Business response:
Dear Ralph, Thank you for the terrific review of Extended Stay America. We’re thrilled to know your stay was peaceful and comfortable and that our team was able to assist you promptly when things became a bit noisy. It’s always great when familiar faces are recognized, and we’re glad Iris made you feel welcomed from the moment you arrived. We’re also pleased to know Maria and Erika ensured that you were well taken care of. Your kind words mean a great deal to us, and we look forward to welcoming you back again soon. Sincerel... read more
Frequently asked questions about Extended Stay America - Los Angeles - Torrance - Del Amo Circle
How is Extended Stay America - Los Angeles - Torrance - Del Amo Circle rated?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle has a 3.3 star rating with 2,486 reviews.
When is Extended Stay America - Los Angeles - Torrance - Del Amo Circle open?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle is open now. It will close tomorrow at 12:00 a.m.