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Extended Stay America - Los Angeles - Torrance - Del Amo Circle
- Hotels
- Torrance, CA
About this business
Location details
3995 W. Carson St., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place!
Fine for the price. Not the cleanest floors. TV didn’t work but you could login to Netflix if you have it.
Business response:
Dear Guest, We appreciate your feedback and regret that certain aspects of your stay did not meet your expectations. Maintaining high standards of cleanliness and ensuring that all amenities function properly is our top priorities. We apologize for any inconvenience you experienced during your visit. Our team is reviewing your comments to make the necessary improvements. We hope to have the opportunity to provide you with a more comfortable and seamless experience on your next visit. Thank you for letting us know how we can ... read more
Great staff
Business response:
Dear Vivian,Thank you for the generous review of Extended Stay America. We're so glad to hear that our staff made a positive impact on your stay. Providing excellent service is a priority for us, and we truly appreciate you recognizing their efforts. We look forward to welcoming you again soon.Sincerely,Hotel Management
Employees make me feel at home
Just found the cleanliness lacking. Floor didn’t seem to have been mopped in a month. I ended using a hand towel to mop it. It was black after and so were our socks. In general it was rundown, leaky faucet, rusty bathtub drain. Bed was very comfortable. Some remodel work was in progress.
Business response:
Dear Theodore,We deeply regret the condition of the floor and other maintenance concerns during your stay, as this is far from the standard we aim to uphold. While the comfort of the bed and ongoing renovations are positive notes, the lack of cleanliness and visible wear will be addressed with our housekeeping and maintenance teams. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again.Sincerely,Hotel Management
It was a bit noisy due to the first floor being remodeled. Other than that everything was okay.
Business response:
Dear Jose, It is always nice to receive praise from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to enhance our services and appreciate your valuable feedback. It was a pleasure having you at Extended Stay America, and we hope to see you again soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance - Del Amo Circle
How is Extended Stay America - Los Angeles - Torrance - Del Amo Circle rated?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle has a 3.3 star rating with 2,446 reviews.
When is Extended Stay America - Los Angeles - Torrance - Del Amo Circle open?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle is open now. It will close tomorrow at 12:00 a.m.