Extended Stay America - Los Angeles - Torrance - Del Amo Circle

Business response:

Dear Faisal,Thank you for taking the time to review your stay at Extended Stay America. We're delighted to know that your stay was a positive experience. Our team strives to provide a welcoming environment and exceptional service, and it's rewarding to know we met your expectations. We are delighted you included us in your travel plans and hope you will be back to see us again soon.Sincerely,Hotel Management 

Business response:

Dear Kenneth, Your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Hotel Management 

Business response:

Dear Guest, We appreciate your feedback and regret that certain aspects of your stay did not meet your expectations. Maintaining high standards of cleanliness and ensuring that all amenities function properly is our top priorities. We apologize for any inconvenience you experienced during your visit. Our team is reviewing your comments to make the necessary improvements. We hope to have the opportunity to provide you with a more comfortable and seamless experience on your next visit. Thank you for letting us know how we can ... read more